AddressPrimary Accountabilities:
- Optimise the use of the store automated replenishment (SAR) system, creation and maintenance of SAP settings for auto replenishment against the stores. Collaborate with Commercial & Operations team to proactively review and maintain replenishment system parameters periodically to reflect sales trend and to maximise on-shelf availability.
- Define, follow and continuously improve the Key Performance Indicators (retail store; stock availability, inventory level / quality and service rate) and communicates them internally.
- Communicates effectively with stakeholders to challenge store order process and flag any risk to on shelf availability.
- Supporting in the S&OP process.
- Responsible for managing the calendar and timelines for replenishment in alignment with the event calendar.
- Support Operations & Commercial teams to forecast and allocate stocks based on event plan/progress and other ad-hoc events e.g., atriums. Collaborate with local stakeholders to manage store stock integrity and support event planning progress.
- Support Commercial & Operations teams in executing changes (stock allocation/distribution) in the event of promotion/event changes, unexpected sales uplift, etc.
- Work closely with Inbound Planner on inbound status to proactively inform channels on OOS situation and the availability expected.
- Proactively look at the stock levelling across all stores on a weekly basis (especially for products with global OOS situation).
- Liaise with Warehouse, Stores and Office on any store/event/promotion scheduling changes.
- Work closely with Warehouse to ensure sufficient lead time to process orders, hence on time delivery in store.
- Review with ops team and warehouse on the delivery pattern and frequency.
- Process stock requisition requests by Australia/New Zealand team.
- Proactively look into continuous improvement by working closely across the ANZ team to fine tune the current processes (inbound management, allocation, replenishment, warehousing management etc).
- Monitor the window sell through against forecast and propose top ups to both Commercial and Operations teams during the weekly Sales meeting.
Working Relationships & Interfaces
- Key liaison with stores on product related issues.
- ANZ Supply Chain Team, 3PL Warehouse, ANZ Commercial and Retail Operation Teams.
