AddressAbout the role
An exciting opportunity for an experiencedSupport Coordinatorto join our amazing Heart2Heart Team in Toowoomba. Heart2Heart Support Coordination and are here to make a difference in people’s lives by assisting them with independence and building confidence. We put the focus back on the participant and their families and pride ourselves on creating a diverse and inclusive workplace.
The Support Coordinator will apply attentive interpersonal skills, an understanding of the NDIS, time management, and planning and administration, to enable each NDIS participant to access the supports and services they need to lead everyday lives, and to reach their personal goals.
- Conduct initial assessments of participants, interpreting NDIS plans and health information, as well as personal circumstances
- Promote empowerment, choice and control and community inclusion of people with disabilities and their families, consistent with their NDIS plan
- Ability to attract and retain the targeted population of NDIS customers
- Be a key point of contact for the participant for the NDIS and all services and supports to ensure the full implementation of the participants NDIS plan
- Provide Level 2 Coordination of Support with a minimum of 80% caseloadhours - supported by an existing caseload of Participants
About You
The successful applicant will have excellent time management skills, flexibility and willingness to grow with the organisation as well as;
- Minimum 1-2 years experience in Support Coordination (essential)
- Successfully demonstrated experience in coordinating responsive, individualised support to participants with complex needs
- Detailed working knowledge of relevant community networks and relevant external services
- A strong passion for helping others to learn and grow, a positive attitude, show initiative, are dedicated, and have a professional and personalised presence
- Adaptability and ability to contribute in a positive and proactive manner within a multidisciplinary team
- Empathy and understanding for clients and staff while maintaining emotional resilience
About the benefits
- Negotiable wages relevant to experience
- Flexible work arrangement, WFH option with a mix of office based days
- Small, genuine team wanting to build their experience
- Rewarding role helping people
- Great team environment, small close-nit team
- Progressive organisation with great growth opportunities
- Supported training to navigate the new NDIS changes with Support Coordination
- Salary Packaging (Vehicle)
- Employee Assistance Program (EAP)
A requirement prior to commencement, is eligible to apply for or currently hold the below: (which are to be maintained at your own expense)
- Blue Card/Working with Children - No Card/No Start
- Yellow Card/NDIS Worker Screening Check - No Card/No Start
- Must have completed the NDIS Worker Orientation & Supporting Safe and Enjoyable Meals module
- Valid and current First Aid and CPR certification
- Must have a drivers licence
- The right to work in Australia
Apply now to start your new career with Heart2Heart Support Coordination. Call and speak with Cassie on 0499 176 *** or Cassandra on 0499 017 *** if you have any queries about this role.
