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SalarySupport Coordinator (Program Manager - MATERNITY COVER)
Vanuatu Skills Partnership
Project Overview and Role:
Please note this is a fixed time, 0.8 FTE (negotiable) MATERNITY COVER contract.
The Vanuatu Skills Partnership (VSP) requires a Support Coordinator to provide and facilitate corporate support (finance, IT, HR, logistics, communications) to the Vanuatu Skills Partnership (the Partnership), a locally-led, service delivery reform initiative, which is already delivering strong outcomes in skills development for prosperity.
The Partnership is a co-investment of the Governments of Australia (Department of Foreign Affairs and Trade (DFAT)) and Vanuatu. The Partnership supports reform of the national skills system to better link skills training to economic outcomes within a quality assured framework, in line with the decentralisation agenda of the Government of Vanuatu (GoV). It has a dual focus on stimulating the development of ni-Vanuatu entrepreneurship in environmentally sustainable ways, and creating pathways for further formal training and employment opportunities. In the context of regular disasters, the Partnership is now also functioning as a key service delivery recovery mechanism for the GoV at the sub-national level.
Scope Global has been contracted as the Support Contractor for the Partnership since 2017. The role of the Support Contractor is to provide flexible program management and operational support (independent of the Contractor's own systems and processes) to enable the Partnership to achieve its objectives, in line with its iterative, adaptive and contextually-responsive modality.
NOTE - In 2022, the Scope Global entity was acquired by the Palladium Group and a gradual transition to the adoption of Palladium processes and policies by Scope Global legacy programs is underway. Notably, the Head Contract for the Vanuatu Skills Partnership remains with Scope Global, and Partnership staff remain on Scope Global employment contracts. For this reason, references to both Palladium and Scope Global are used interchangeably
Primary Duties and Responsibilities:
The Support Coordinator will work as part of a team (known as the Support Hub), providing project management support to the operational aspects of implementation, ensuring that all corporate support services are responsive to evolving Partnership and DFAT requirements. In particular, the Support Coordinator will ensure that alignment with the Partnership's core principles of local leadership, inclusion and Melanesian values underpin all corporate support activities.
The Support Coordinator will develop supportive working relationships across the Partnership team, including with in-country-based local personnel and remotely-based international advisers, to facilitate effective program delivery. It is therefore essential that the Support Coordinator demonstrates and exercises flexibility, cultural and political sensitivity, has outstanding relationship-building skills, and possesses the ability to develop and implement creative solutions in collaboration with the national team in a complex operational environment.
Please see the attached Job and Person Specification for a detailed summary of the objectives and responsibilities of this position.
Required Qualifications:
Essential * Relevant tertiary qualifications.
- Excellent program management skills, including an ability to manage competing priorities and meet deadlines, across all areas of the program life-cycle.
- Exemplary financial management skills, including the ability to present financial data in a manner that is accessible to colleagues working in non-financial roles
- Demonstrated ability to meet client expectations.
- Outstanding cross-cultural communication skills.
- Personnel management experience
- Knowledge and understanding of the DFAT and Australian aid landscape and political economy, and Palladium/Scope Global (or similar Contractor) corporate structures and ways of working
- Experience working in Vanuatu and an understanding of the socio-political and cultural context of the Pacific Islands.
- Demonstrated experience in DFAT program delivery in developing country contexts.
- A comprehensive understanding of DFAT policies and operational procedures.
About Palladium - Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.
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Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.
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