Support Coordinator / Specialist Support Coordinator

As a result of ongoing growth and demand for our quality services, we seek to recruit a new Support Coordinator / Specialist Support Coordinator (NDIS). 

Come and join us at Network Case Management, where we empower you to build your own future. With flexible work arrangements, great pay and ongoing support we offer a unique work style to suit your needs. Our attractive billable hours remuneration model has ensured longevity and reward for our team. We encourage you to contact us to learn more.

As a small company, focused on improving the quality – not quantity of our participants, we have a person centred approach that ensures we are the right fit for the participant and they are the right fit for us. We offer ongoing training and personal development as well as internal and external supervision. We understand the challenges of the role and will work together to ensure your organisational needs are met. We provide the opportunity for our Coordinators to work from their own home, to be based in our office, or a mix of both - Its entirely up to you!

If you are a passionate, dedicated individual looking for an exciting opportunity to make a real impact in the community, APPLY now.

About Us 

Network Case Management is a privately owned and managed organisation, established in 1999. Having recently celebrated our 25 year anniversary, our reputation in supporting the physical and mental wellbeing of individuals in the community is unrivaled. We are a registered NDIS provider, offering assistance to access supports that participants may require, to help facilitate any transition or life change. Our approach is always person centred, working in partnership with stakeholders to empower participants to achieve their goals and improve their quality of life. In addition to working within the NDIS space, we are also connected to clients of the Public Trustee and The Insurance Commission of Western Australia, ensuring plenty of variety of ongoing work opportunities.

Our values

• We recognise the value of respect
• We make a meaningful difference
• We are ethical
• We work in collaboration

About the Role 

Our Support Coordinators work in collaboration with our Coordination Manager and stakeholders to support our participants to break through barriers, with supported decision making and assistance to participate fully in their local community. 

Role includes; implementation, connection and coordination of supports. Making effective, supported referrals to participant’s preferred services, providing guidance to prepare for NDIS plan reviews and change of circumstances. Supporting individuals during crisis and complex circumstances. Working collaboratively across a variety of mainstream and community services. Assisting participant to create meaningful relationships and build their capacity. 

About you

Qualifications, skills and experience. 

• Previous experience in NDIS Support Coordination / Case Management
• Tertiary qualification - Allied Health (Occupational Therapy), Social Work, Counselling, Nursing or Human Services (and / or significant previous experience as an NDIS Support Coordinator)
• Ability to work in a team & individually
• Ability to build rapport with a diverse range of customers
• Experience working with customers with complex support needs
• Driven, energetic & committed
• Strong communication skills
• Excellent administrative and documentation skills including experience in using online portals and databases
• Strong connections with disability, mainstream and community networks
• Positive and friendly personality, who is open, flexible and willing to be part of an innovative and supportive team who work together
• Current driver's licence (essential)
• Mental Health expertise (desirable)
• Experience in either Acquired Brain Injury or Spinal Injury (desirable)
• Working with Children check and current police check (essential or willing to obtain)
• NDIS Worker Screen (essential or willing to obtain)
• NDIS Worker Orientation (essential or willing to obtain)

This role is scheduled to commence in April 2024; by negotiation. 

We would encourage you to investigate our unique model of Support Coordination remuneration and service delivery by Applying now.