As the Application Consultant, you will educate, train, and provide guidance and first-line technical support to healthcare professionals. Your clients will include Orthopaedic Surgeons, Spinal and Neuro surgeons and engineering teams across Sydney. Additionally, you will:
- Provide on-site guidance and assistance to customers during treatment, maximizing efficiency and usage
- Educate/train customers on the use of products and services
- Field customer questions/requests: Investigate and resolve issues consistent with established policies and procedures
- Effectively communicate with customers to understand problems and adequately troubleshoot issues
- Perform routine calibrations and preventative maintenance
- Deliver high-level customer service
- Read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams.
- Instruct customers and staff in the proper use of the equipment
- Willingness to travel as there will be travel to Wollongong, Newcastle and possibly Canberra.
- Biomedical Engineering degree or equivalent clinical based experience
- Full Australian drivers license and willingness to travel
- Excellent written and verbal communication
- Developed time management and organisation skills
- Ability to work autonomously and as part of team
- Willingness to learn and continually develop product and technical knowledge
- Recent biomedical graduates or Theatre nurses with 1-3 years experience are encouraged to apply
Working Hours: Monday to Friday (flexibility required based on business needs)If you would like more information on this role, please contact Eva Kelly on 0481 167 596 for a confidential discussion.If you wish to apply via email please submit your resume to evak@austcorpexecutive.com.auAustCorp Executive has been providing Technical Recruitment services to the MedTech industry for almost 20 years in Australia and New Zealand. With offices across Australia and Singapore we have a network of exceptional talent that is second to none. To find out more information about AustCorp and our services please visit the website https://www.austcorpexecutive.com.au/ to find out more