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Form of workTrimble Networks is an industry leader in managed IT services, prioritising security and driving digital transformation. For almost 20 years, we've built a spectacular experience for our clients and a friendly, inclusive, and supportive workplace for our people.
We are looking for an experienced Systems Administrator to work from our Milton office in Brisbane. As part of our close nit operations team, you will manage the day-to-day IT environment for clients. Taking escalations from our helpdesk, you will be responsible for delivering reliable and responsive service, focusing on results and happy customers. Get involved, take ownership of different technologies you love, and become the de facto expert.
Sneak peek
Instagram: https://www.instagram.com/trimblenetworks/
Our Culture:
We help people, not just computers. That starts at our core, with our people. As a family-oriented company, we're big on work-life balance. We want you to learn, grow, and enjoy your job - with the flexibility to balance other important things around it.
- We do monthly BBQs' to celebrate birthdays, have EOFY and Christmas events, and organise other fun things throughout the year.
- We take time out each week to celebrate the successes of individuals within our team.
- We believe strongly in personal development for all staff. We will help you become your best self.
We care about our culture and team, so you need to be as passionate as they are about achieving the best results, energetic, forward-thinking, and ready to grow. This is a fast-paced firm, so expect to learn and grow a lot.
Your approach to life & work:
- Have a great attitude and take pride in your work
- Love technology and embrace industry standards
- Focused on learning and mastering your craft
- Work smart and have good organisational skills
- Have a genuine interest in helping clients and understanding their needs
We will provide:
- Direct access to mentors and experienced directors to help you with your work
- Structured training, mentoring and coaching
- Exposure to a variety of clients and industries
- The opportunity to progress faster if you are nailing the basics
- A seat in a fantastic office with excellent public transport and car parking options
- The enjoyment of all the Trimble perks
You will be:
- Able to learn new things and demonstrate your ability to apply concepts
- Naturally curious and comfortable asking questions
- Motivated and approachable
- Willing to listen and take feedback and guidance
- Consistent in your approach
- People person who brings positive energy to the team and clients
Responsibilities:
- Reactive Support: Working remotely or onsite, address complex, high-impact challenges promptly and efficiently. Participate in on-call support rotations as part of the company's schedule.
- Proactive Support: Analyse client systems and devise optimal solutions to meet their requirements.
- Documentation: Maintain comprehensive system documentation, encompassing configuration management and change control processes.
- Team: Collaborate with colleagues to share knowledge and mentor junior technicians.
- Staying Informed: Keep abreast of industry trends and emerging technologies to maintain the organization's competitive edge and effectiveness.
Your technical experience:
- Microsoft 365 & Azure Cloud technologies
- Windows Servers and Desktop
- Active Directory, Group Policy, PowerShell
- Microsoft Collaboration and Voice Technologies
- Virtualisation - Hyper-V and or VMware
- Microsoft, HP, Dell, IBM, Ubiquiti & Sophos
- Backup, Antivirus & Endpoint protection
- IP Networking, including LAN, SDN & WAN
Applying for this role
We'd love to hear from you if you think you're up to the challenge. Please send us your resume and cover letter in which you tell us why you are the person for this role.
