Systems Analyst

Systems Analyst

We are set up for flexibility - compressed work week or work from home

$90,200 - $98,600 plus 11% super

Salary increases scheduled for July 2024, with new salary range of $93,000 - $102,000 plus 11.5% super

New Industrial Agreement 2024, increases scheduled for July 2025 and July 2026

Are you an experienced ICT professional with a passion for driving organisational growth and efficiency? Join our dynamic team as a proactive Systems Analyst to join our team and play a pivotal role in shaping the future of the City.

About Us

At Armadale City Council, we’re driving digital transformation to enhance the lives of our community members. Our mission is to empower our city with secure and purposeful digital solutions, ensuring efficient access to our services, information, and our people through innovative technology. Join us as we embark on an exciting journey to revolutionise the way we deliver services and engage with our community.

What You Will Be Working On

As a Systems Analyst, you'll be at the forefront of driving change and innovation, making a real difference to our organisation and community. Responsible for providing BAU support and enhancement to City's business systems portfolio. This includes engaging with internal stakeholders and external vendors, managing service requests, configuring systems, and driving process improvements to ensure optimal system performance and alignment with organisational objectives.

Your days will include;

• Utilising SQL queries to perform database operations and data analysis, including data uploads and report extraction.
• Proactively troubleshooting and conducting root cause analysis to resolve issues efficiently.
• Facilitating the handover of new functionalities, services, and processes from development to support teams.
• Conducting regular system refreshes and upgrades to ensure system reliability and security.
• Identifying opportunities for process improvements and developing new processes to enhance efficiency and reduce ticket volume.
• Developing and maintaining internal knowledge base articles to facilitate user support and training initiatives.

About You

If you're a passionate and driven ICT professional looking to take your career to the next level, this is the opportunity you've been waiting for.

To thrive in this role, you should possess:

• Tertiary qualification in Information Systems/Computer Science or equivalent experience in corporate application support and business analysis.
• Proven Government or similar experience
• Proficiency in various languages such as PowerShell, JavaScript/Node.js, T-SQL, Python, and HTML.
• Demonstrated experience in analysing and optimizing business processes.
• Strong technical skills, including proficiency in software development and testing frameworks.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Proven ability to adapt to changing priorities and environments in a fast-paced, growth-oriented organisation.

What it is Like Working Here

You will be joining a team where the values of safety, honesty, accountability, respect, and professionalism are the way we work every day.

You will become a part of a supportive working culture where your ideas are valued, your growth is nurtured, and your work is impactful and makes a difference to our growing community.

Other benefits include:

• We are set up for flexibility – we can compress your working week into a shorter period (9 day fortnight or 19 day month) and support remote working where we can
• We are set up to improve your Wellbeing - Free membership to Armadale Fitness and Aquatic Centre, offering access to gym, pool, sauna, group classes as well as a annual calendar of Wellbeing events.
• If you put in extra super, we will match it (up to a maximum of 15%) which will help secure your financial future
• Flexible leave policies and additional days off
• Employee Assistance Program for personal and professional support
• 17.5% Annual Leave Loading for when you take annual leave

 How to Apply:

Ready to make a meaningful impact? Apply now via our Careers page at Armadale Careers. Attach your CV and a cover letter explaining why you're the perfect fit. Need help with your application? Call us at 9394 5198 or email **@armadale.wa.gov.au.

Apply soon! We're reviewing applications as they come in, and the position may close earlier than expected.

The City of Armadale is committed to creating a diverse workforce. Applicants from diverse backgrounds, such as Indigenous people, people with disabilities, or from different cultural backgrounds are encouraged to apply.