Address- Student Affairs Division
- This is a full-time continuing position with salary in the range $77,396.47 - $86,029.78, plus a generous super allowance of up to 17%.
- Join a high performing team with an opportunity to upskill in multiple technological areas at a university ranked in the world's top 50.
- Leverage your stakeholder interaction experience across varying technical levels, collaborate with cross-functional teams, and thrive in dynamic environments to deliver top-tier customer-focused services to the University.
- Based at our St Lucia campus
About This Opportunity
Looking for an agile and adaptable Systems and Project Support Officer who will undertake system administration, support, and development, to ensure the applications are operating effectively. This position also plays a supportive role in systems projects to enhance the student experience.
Key responsibilities will include:
- System Administration and Technical Support: Manage user access and provide technical assistance by diagnosing and addressing problems and faults.
- System Improvement and Configuration: Identify issues, propose solutions, and implement simple system configurations using best practices.
- Stakeholder Interaction and Documentation: Review requirements, assess business processes, and develop online forms and workflows. Additionally, contribute to system-related documentation such as specifications and technical reports.
- Project Involvement and Change Management: Participate in technical project tasks, including user acceptance testing, and support change management efforts.
About You
- Hold a degree or equivalent with relevant experience, showcasing a blend of education and practical knowledge.
- Demonstrated effectiveness in providing customer focused service delivery and maintaining a consistent and reliable level of support.
- Strong interpersonal skills with the ability to work collaboratively with colleagues and other internal stakeholders to achieve desired outcomes.
- Experience in relevant technologies, including CareerHub (StudentHub), student administration systems, or similar systems, with the capability to support the implementation of new technologies.
- Possess sound analytical and problem-solving skills combined with excellent communication and attention to detail.
- Able to conceptualize, describe, design, and implement initiatives and solutions.
- Demonstrated experience in technical project tasks including user acceptance testing and contributing to change management activities.
You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.
About UQ
As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you'll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
- Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
- On campus childcare options, Cheap parking (from just $5.75 a day), Salary packaging options.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
- Cover letter addressing the 'About You' section.
- Resume
For more information about this opportunity, please contact Shreyas at ******@uq.edu.au. For application queries, please contact ******@uq.edu.au stating the job reference number (below) in the subject line.
Applications close 9 June 2024 at 11.00pm AEST (Job Reference Number - R-38114). Please note that interviews have been tentatively scheduled for 19 June 2024.
At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to ******@uq.edu.au for accessibility support or adjustments.
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
