Systems & Data Analyst needed for all-round systems and technical management for an international business in Western Sydney
Systems & Data Analyst - Western Sydney - $70,000 - $80,000A medium sized business based in Western Sydney are looking for an IT Business Systems & Data Analyst to take ownership and manage their business systems and management platforms. This is a technical support role where you will be the go-to person for all internal technical requirements as well as future technical projects as and when the need arises.
THE ROLE
- Provide daily and ongoing IT technical support to the business
- Troubleshooting daily IT issues and resolving larger IT projects on an ongoing basis
- Data analytics, advanced reporting and using data to improve business processes
- Working closely with the business to improve IT processes and identify opportunities for larger IT projects, eg ERP upgrades, sourcing web providers and improving overall data analytics capability
- Being the go-to person for all IT and technical support related issues
- To be an effective communicator and build relationships with end-users
- To proactively scope new opportunities for future IT projects and leverage ongoing data capability
- A background in IT and technical systems
- Advanced Excel
- A technical background with previous experience in technical support roles
- A passion for tech and an ability to work with a variety of team members who will depend on you for technical support across multiple platforms
- Clear communication skills
- Previous experience with internal and external customer support and internal systems
- Exposure and experience to all or some of the following: SharePoint; Outlook; MS Teams; Power BI; QlikView; Azure
- Exposure to dealer management systems is very advantageous
- A systematic and methodological approach to resolving IT issues in a timely and efficient manner
- Strong communication skills
- A desire to work as part of a close, smaller but growing team whereby you will provide ongoing daily technical support
Please get in touch with samking@westrecruitment.com.au for more information today.