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Form of workYou might think you know us, but we’re delivering like never before.
As the world rapidly changes, we’ve had to change too – to ensure our future is even greater than our past
It’s an exciting time to be at Australia Post
Customer Experience and Digital Technology is at the core of Australia Post’s transformation. This new business unit is empowered to deliver for our teams and delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
And we’re always on the lookout for passionate, purpose-driven people to join our team.
Customer Experience and Digital Technology?
The purpose of Customer Experience and Digital Technology is to design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post. The key areas that Customer Experience and Digital Technology is responsible for include Customer Experience, Customer Services, Decipha, Identity and Financial Services, Digital Channels, Data Science, Data Commercialisation, Product Engineering and Platforms, as well as Technology.
What does the role involve?
A Site Reliability Devops engineer working as part of the high-performing Operations team(SRE)growing their knowledge and skillset. Helps maintain existing business-critical applications and infrastructure while recommending technical and process improvements. The role will interface and collaborate with multiple teams and stakeholders to deliver and maintain new and innovative world class solutions.
- Focus on the availability, security, scalability and operational readiness of cloud-based solutions
- Implement and Continuously improve development and delivery practices for our tools, platform and patterns.
- Implement technical initiatives and automations collaboratively and influence stakeholder conversations.
- Enhance and further embed DevOps/SRE culture with the team and into wider delivery teams.
- Enhance existing observability patterns by developing and enhancing dashboards, toolsets etc...
What we’re looking for
- Strong Experience in AWS Cloud and managing infrastructure components like Load Balancers, Proxies, DNS, API Gateways etcand automate the provisioning and deployments.
- Strong Dashboarding skills in various tools like Granfana, Geckoboard.
- Strong knowledge of monitoring and logging tools like Newrelic, AppDynamics, Datadog, Sumologic, Splunk etc.
- Excellent Troubleshooting abilities and Strong understanding of SRE and application support practices.
- Experience with various CI/CD tools like Gitlab, Bamboo etc.
We believe investing in our people is good business.
We know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance. Our teams operate flexibly so please speak to us about what this could look like for you.
Together, our differences make us stronger.
With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post, here. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au.
Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.
Ready to join the transformation of Australia Post?
Click apply now, to help shape our tomorrow.
