Frequentis is the leading international supplier of communication and information systems for control centres with safety-critical tasks. These 'Control Centre Solutions' are developed and distributed by Frequentis in the business segments Air Traffic Management (civil and military air traffic control, air defence) and Public Safety & Transport (police, fire and rescue services, emergency medical services, maritime organisations, and railways).
Within the Maritime division, functions are developed that support the requirements of today's market segments for rescue coordination and traffic management authorities and thus meet the requirements of modern search and rescue services. The Frequentis Maritime team develops solutions for Global Maritime Distress and Safety Systems (GMDSS) and Vessel Tracking Systems (VTS). The Frequentis Search and Rescue solutions have a very high level of integration with existing customer systems.
These voice communication and information processing solutions are used in all 7 oceans of the world covering around 25% of the world's oceans. In addition to the oceans, Frequentis solutions are also used in inland waterway transport and ports to make shipping on rivers safe and to ensure safety in harbours. The Frequentis solution provides an intuitive, integrated and highly graphical user interface. This enables operators to make the right decisions quickly and efficiently and save lives.
As a successful, innovative company, Frequentis offers employees an inspiring working environment: This is achieved with a culture of openness, diversity, and appreciation, as well as with motivating career development opportunities and equal promotion of all genders.
Position Purpose
The Systems Engineer – Maritime, provides technical engineering expertise in the development, implementation and support of Control Centre communications and information systems for our Maritime customers.
Main Tasks
- Implementing maritime solutions in the control centres of customers, starting with the undertaking requirements analysis and engineering design.
- Advising customers on technical issues and clarify the feasibility of their requirements together with the internal technical team.
- Supporting the design of the system architecture and optimising the system from a cost-benefit perspective. This will include being the interface to our internal experts (e.g., software and product development or the internal support departments).
- Creation of technical documentation of systems and their interfaces as well as acceptance of internal and external deliverables for assigned work packages.
- System installation, deployment, configuration, integration and formal test and acceptance activities with customers, the project team, and other key stakeholders. These activities may be within the factory and/or on site at the customer's location to achieve System Acceptance with the Customer.
- Performing defect investigation including analysis of incidents and supporting the product development team in resolution and closure of defects as well as and providing feedback on new product versions.
- Provision of 2nd and 3rd level support for the customer and potential be available to support 24/7 on-call service.
- Maintain customer contact in relation to technical matters of Frequentis solutions.
Training
Specialist Frequentis system training will be provided for products related to the role from the Frequentis product portfolio.
Experience and Skills
- 5+ years of project and/or support experience in Voice Communication Systems with particular focus on safety critical communications.
- Hands-on experience with specification, system installation, integration, and testing and verification.
- Solid network and IT infrastructure knowledge and are familiar with several of the following technologies and tools:
- Windows Server, Linux Server (Redhat, Ubuntu),
- Active Directory, Virtualisation (VMWare),
- Ansible, Cisco network components,
- Docker, Wireshark,
- Powershell, bash scripting,
- GIT, SIP/RTP, HTTP,
- databases (SQL, postgreSQL)
Qualifications
- A University qualification to the level of an Australian bachelor’s degree or equivalent qualification in Engineering, Software, Information Technology, or related discipline.
- Technical education for software solutions, communication solutions, traceability processes and test engineering applicable to the role.
We are committed to building a workforce that reflects the diverse society in which we live and work. We recognise the increasing importance of flexible work arrangements and family friendly work practices to enable and maintain a diverse, adaptive and high performing workforce.
Please apply to Damien Berglas via the Seek link, Frequentis strongly encourages applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.
Applicants must have an appropriate Australian permanent residence or citizenship. Formal offer of employment is also subject to standard pre-employment checks including Police background checks and may require the ability to obtain an Australian security clearance when engaged.