Systems Officer - Operational Standards & Compliance

Employment Type:

• Fixed Term Exempt – up to 24 months
• 38 hour working week within a flexible WFH model
• Opportunity to work from our many offices across Chatswood, Charlestown or St Leonards
• Attractive salary, $106,142.00 - $125,241.00 + 11% Super and Annual Leave loading
• Drive digital transformation within Australia’s largest public health system

About usWorking at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.Come work with usWe have an exciting opportunity in the Digital Workspace team for a Systems Officer – Operational Standards & Compliance.Reporting to the Principal Systems Officer you will assist operational and other governance teams in the establishment, maintenance and execution of policies, Operational Standards, procedures, and other governance artefacts. In addition, the role will assist operation teams in compliance management through reporting, audit assistance and identifying, prioritising and guiding remediation initiatives. Working closely with the technical staff, other governance teams and Senior Management to identify to improve operational processes and procedures across NSW Health.Health Manager Level 2, commencing salary from $106,142.00 + 11% Super and Annual Leave loadingFor more information, read the full .What you will doAs an integral member of the Digital Workspace team, you will:

• Maintain Governance, Risk and Naming registers including providing reminders of required reviews to item owners.
• Co-ordinate Changes and Demands assigned to technology services teams.
• Assist in the preparation of reports that document compliance states with various operational and governance requirements of Information and Communications Technology Infrastructure.
• Perform and maintain compliance management processes and assist operational teams in audit reporting and planning.
• Co-ordinate the creation and maintenance of relevant policy, standard and process documentation within Patching, Operational Standards and Compliance in line with best practice.

About youWe are seeking motivated and committed individuals with:

• Experience maintaining registers and working with reporting tools.
• Experience in Project, Change and Risk management processes and technologies as aligned with ITIL methodologies.
• Experience in maintaining documents such as policies and standards.
• The ability to engage and influencing key stakeholders and customers to achieve optimal business outcomes.
• An ability to liaise with management, vendors, partners, and customers both internal and external to eHealth.

If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.Benefits of working for eHealth NSWOur people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:

• Flexible work options
• Skills and leadership development training programs
• Allocated day off per month
• Salary Packaging
• Health and wellbeing programs

More information about these benefits can be found on our .Valuing diversity and inclusioneHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you.For more information on the strategies in place to support diversity and inclusion, please visit our .How to applyTo start your application, click the APPLY FOR JOB button at the top.
Please follow the instructions and submit an online application and attach your resume (up to 5 pages) along with responses in the online questionnaire which describe how your capabilities, knowledge and experience make you the best person for this role. * What is one of the most interesting pieces of work you have delivered in Project, Change and Risk management processes and technologies. Describe what you delivered and why it was interesting to you.

• List specific areas or technologies within the context of Operational Standards and compliance that you are eager to learn and build experience in.

If you require assistance or have any questions about the role, please contact Rick Holderness on and quote REQ490613.If you require adjustments to the recruitment/interview process, please contact Hayley Cheng on .Applications Close:Sunday 2nd June 2024Additional information

• This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
• Exempt' is defined as a fixed term contract with a length greater than 13 weeks.

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