Talent Acquisition Manager - Operations

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.teamglobalexpress.com.

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

The position of Talent Acquisition Manager Operations is based within the People business unit and reports through to the Talent Acquisition Manager – Operations

The role, with the direction and support of Head of TA, is responsible for partnering with the business and BU People team to develop, implement and execute national Talent Acquisition strategies to support business objectives through leading operational teams. The Talent Acquisition Manager will ensure the quality and timeliness of delivery to the business. They will also build a strong understanding of the operational environment in collaboration with other key stakeholders to support future and changing talent requirements.

PRIMARY RESPONSIBILITIES

• Lead, plans and manages operational teams to deliver award (including internal) recruitment across the Operations BU.

• Ensure a best-in-class candidate experience including sourcing and campaigns to deliver required talent to the business.

• Manage small to large projects including influencing outcomes beyond span of control, engaging and preparing sponsors and other stakeholders for change and managing conflicting needs or expectations.  Adheres to Project Management Framework, Tools, Processes and Reporting principles.

• Identify and manage opportunities for change, innovation and improvement within recruitment strategies to deliver a best-in-class candidate and hiring manager experience that meet business and strategic objectives.  Deliver data driven solutions that provide measurable benefits to the business.  Provide value and market insights to the business.

• Manage an effective recruitment process and governance requirements including key TA delivery metrics ensuring team are continuously uplifting delivery. 

• Ensure TGE external brand in market and reputation is managed positively.

• Work collaboratively with other areas of TA and P&C, delivering a united solution to the business.

• Support TGE’s D&I and people strategies.

• Responsible for ensuring the service delivery provided to the client is in line with KPI & SLA measures and are in line with client expectations.

• Support a culture where the wellbeing and safety of TGE people and partners is at the centre of everything.

• Influence and build strong partnerships / relationships with key contributors, stakeholders and sponsors.

• Resolution of escalations keep management abreast of pertinent activities.

• Create collaboration across all support teams to deliver complex and scalable solutions to the business.

• Provide leadership and direction to all direct and indirect reports, developing and promoting collaboration and cooperation within the team and with stakeholders.

• Undertake TA working rhythms including 1:1’s, team meetings, skip meetings, development and performance plans.

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia