Job Description:Team Leader Community CareReference number: 10289Closing date: 12 April 2024
- Permanent full-time opportunity
- Salary range commencing at $94,996- $105,174 (Commensurate with experience)
- Lead Council's in home support team who are vital to the quality of life enjoyed by individuals and families within Moonee Valley and operate as part of a complex service system funded through Commonwealth, State and Local Government.
The Opportunity- Working within Council's Young, Inclusive and Ageing Communities, you will be responsible for leading a team of direct / Community Care staff to ensure the provision of high-quality home and community services in accordance with clients' care plans and Commonwealth and State program guidelines
This roles reports directly to the Coordinator- In Home Support
Key roles and responsibilities include:- Provide effective supervision of direct care staff, including annual performance plans, performance monitoring and management, professional development, training, recruitment, return to work, and other human resources / industrial matters
- Be onsite to provide supervision and support to direct / Community Care staff in residents homes for training purposes and during emergency situations.
- Work with rostering team to ensure the roster and duties of Direct Care Workers and Community Care Workers are in accordance with, but are not limited to, their minimum hour agreements, Moonee Valley Enterprise Agreement and Award requirements, corporate policies and relevant legislation
- Ensure accurate and timely record keeping by ensuring comprehensive input of case notes, client files and databases, and keeping client data up to date
- Work with Care Partners to undertake assessment of client concerns, complaints and/or compliments relating to the provision of service, including escalation to Coordinator Community Care (e.g. quality of work performed, WHS issues) to ensure a satisfactory outcome
- Respond promptly to non-response and client incidents in accordance with relevant policy and procedures and escalate to Coordinator Community Care and Care Partner as required
- Consult where appropriate with the Coordinator Community Care and Care Partner, regarding the complex needs and service requirements of people who may be vulnerable or at risk
- Ensure that Direct Care Workers and Community Care Workers are fully informed of client needs and special requirements in accordance with their care plan
- Order, store and distribute PPE and uniforms
- Take part in the On-Call duty roster, coordinating client services and providing support to Direct Care staff after hours and on public holidays
- Consistent and constant monitoring and review of the Work Health and Safety of staff, their duties and tasks, regular reviewing of processes and risk assessments.
- Comprehensive investigations in the reporting of staff and client incidents.
- Participate in the emergency relief efforts to support recovery during a municipal emergency/ event
Key Section Criteria:
- Degree or diploma qualifications in the allied health, management/leadership, community services or other relevant fields with demonstrated experience in Aged and Disability Services field or similar role; or a Certificate III in community services or other related field and substantial experience in Aged and Disability Services or similar role
- Extensive experience in staff resource management and supervision
- Demonstrated highly developed interpersonal skills and ability to respond to difficult situations appropriately
- Comprehensive knowledge of Commonwealth and State funded programs and the local service system that provides support and services to older people and people with disability
- Demonstrated understanding of the needs of older people, people with disability, their carers and people from diverse communities
How to ApplyApplications must be submitted through our online system My Portal and should be in line with the Moonee Valley City Council Application Guide. Responses to the key selection criteria are required and should be attached within applications. Applications that do not meet these requirements may not be considered.For further information, please view the or contact Maria Stornello, Coordinator In Home Support -In line with the Council policy, Council positions require you to be vaccinated against COVID-19. If you are successful in our recruitment and selection process, you will be required to provide evidence of your vaccination status.
About Us:Moonee Valley is a great place to live, work and visit. We are a local government within the north-west metropolitan area of Melbourne, providing a range of services to some 130,000 residents and over 10,000 businesses.Our 1,200 employees bring their differing backgrounds, experiences and unique perspectives to our collaborative environment, and are supported to share ideas, initiatives and talent, making a positive impact on our community for now and in the future.Some of the great benefits of working at Moonee Valley City Council are flexible working conditions, learning and development opportunities, supportive leadership and various staff benefits.Our Council offices are located in the heart of our vibrant, diverse community with great food, cafes and green spaces nearby. We have excellent public transport at our doorstep as well as cycling access for our employees.At Moonee Valley City Council, we pride ourselves on having job opportunities which make a real difference in the community and having a workplace which values everyone's unique skills and attributes.Our Culture of InclusionIf you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email H2@mvcc.vic.gov.au or call 9243 1122.
Address
Form of work
Salary
