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Form of work About Us: Join Pet Health Insurance Services as a Team Leader in Pet Insurance Claims. Reporting to the Operations Manager of Pet Insurance, you will lead a team, ensuring high service standards and process adherence. Manage claims, contribute to process development, and impact positive customer outcomes. Apply now for this rewarding role. The Role: An exciting opportunity exists for a motivated and driven individual to step into a Team Leader role in the Pet Insurance Claims Team. Reporting to the Operations Manager of Pet Insurance, you will be responsible for: Develop, coach, and motivate a team to meet agreed objectives. Lead the team to execute a high standard of service and process adherence Monitor and support the management of a portfolio of claims, including Workload prioritization and allocation Claim review and authorisation Technical product, process, and system compliance support Performance and progress reporting Contribute to the development and implementation of strategic and operational activities that…
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