Team Leader Swim School

Here at CBCity
The City of Canterbury Bankstown is one of the largest Council’s in New South Wales, responsible for delivering quality services to our community and we know that together we create a great city we love. Our Leisure and Aquatic facilities are located across multiple locations throughout the City of Canterbury Bankstown where we welcome visitors of all ages, and offer programs and services for those who are learning to swim, looking for fitness classes and gym services or taking a leisurely swim at one of our great facilities.
The Role
CBCity is looking for a driven, customer centric industry professional, to lead our Swim School team across multiple venues, to deliver the critical lifesaving skills to thousands of participants across our City.
You will oversee the operational management of our Swim School Program, foster a positive team culture by promoting collaboration and commitment to high quality customer experiences, as well as working collaboratively with the Aquatics Leadership Team, to continuously improve and grow the service.
There are some exciting projects the successful candidate will take a lead role in and they include the delivery of the CB Swim Academy Program, as well as the opportunity to build a new program out of a brand-new state of the art facility soon!
Duties will include but not be limited to:

• Provide leadership and guidance to the team including, Duty Managers, Wet Deck Supervisors and Instructors to ensure the delivery of a safe and high-quality Swim School Program.
• Assist the Coordinator promote the Swim School brand and achieve the financial and service delivery targets set in the Unit's Budget, Business Plan and Council's Operational and Community Strategic Plan.
• Assist with the ongoing review of the Swim School Program.
• Ensure the proactive and efficient organisation of human resources to deliver the program and provision of ongoing monitoring and coaching of Swim School staff.
• Ensure administration is coordinated and maintained at all times including, procedures, records and customer information.
• Provide a high level of customer service at all times, including responding to and dealing with conflict/complaints and timely attendance to customer enquiries.
• Facilitate training to support continuous improvement, including active management of staff development through feedback and the GDI framework.

*For a full list of duties, please see the position description.
You will have:

• Teacher of Water Safety' Qualification (Austswim, ASCTA or The Royal Life Saving Society)
• Class C Drivers Licence
• Senior First Aid and CPR Certificates
• Working with Children Check (WWCC)
• Leadership/Management experience running a large Swim School Program
• Ability to work flexible hours across 7 days (dependent on operational requirements)

What’s on offer:
By joining our team, you will evolve within a dynamic and welcoming organisation that makes serving the community our primary mission. Because diversity and inclusion are our strength, we encourage all members of the community to apply.
Our employees enjoy a wide range of benefits including:

• Permanent Full-Time & 38 hour working week
• Work/Life balance environment
• Flexible start and finish times
• Option for Monthly Rostered Day Off
• 18 weeks paid parental leave
• Access to long service leave after 5 years
• 4 weeks annual leave, per year of service

The salary range for this opportunity commences at $87,786 (Grade G, Step 1) + 11% super. Salary may be negotiable dependent on skills and experience.
.
Essential Requirements

• Working with Children / Working with Vulnerable People Check
• Drivers Licence

Desirable Criteria
Attachments
Application Instruction
You will need to submit your application via the ‘Apply Now’ button and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close Wednesday, 13 February 2024.
CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. If you require assistance, please advise the contact person at the time of your application.
Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.