Technical Business Analyst

Analyse and define business needs across the technology division to drive continuous improvement across the technical solution ecosystem.

As the Technical Business Analyst, you will perform analysis across the technical solution ecosystem and the business landscape that relies upon continuous improvement and delivery from the technology division.

You will:

• analyse and review existing systems, applications, functions, and the information used, ensuring objectives are met
• identify and document business processes, business and functional requirements, comparing the best processes, including measuring and evaluating outcomes
• collaborate and communicate with stakeholders to support design, build and delivery to meet the user needs
• understand and promote technical opportunities, limitations and the desired technical architecture and roadmaps
• contribute to solution proposals based on business, technical, cost, gap analyses and feasibility/ROI metrics
• contribute to process and technical governance activities including recommending controls by identifying risks and identifying opportunities to improve efficiencies.

As a Commonwealth Government entity that regulates portable long service leave, we are proud of the difference we make in the lives of hardworking Australians. We connect employees in the black coal mining industry to their long service leave entitlements. We believe in our purpose, are focused on our strategic goals and are dedicated to building new platforms, improving how we deliver services, and strengthening industry partnerships.

Here are some of the experiences you will have while working at Coal LSL:

• Join a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
• Both your career and lifestyle will be enhanced, giving you the time to grow, excel and do what you love.
• Work in our contemporary workplace located in the progressive and vibrant city of Newcastle along with our hybrid working model, providing you with a space to connect and collaborate with colleagues while also enabling you to balance work–life commitments.

We want our people to be living their best lives while working with us. To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team at *******@coallsl.com.au.

WHAT YOU'LL BRING
To be successful in the role of Technical Business Analyst, you will be an excellent communicator with strong analytical skills and a proven ability to prioritise. Critically, you will be able to adapt in a dynamic environment and thrive on problem-solving to deliver technical solutions.

Your background will demonstrate your:

• experience in a similar technically focused business/project/data/systems analysis role
• ability to apply technical expertise in achieving business outcomes
• ability to respond creatively and offer solutions to data issues and contribute to systems development to improve data collection and access
• collaborative engagements with subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs
• experience performing data analysis to understand business requirements and risks
• experience working with business improvement methodologies and utilising project management specifically within Agile/Iterative frameworks
• demonstrated negotiation and conflict resolution skills, with the ability to involve others in identifying issues and solutions.

Ideally, you will have a tertiary qualification in a relevant discipline, such as Technology or Computer Science. Additionally, experience working with cloud solutions and technologies such as Salesforce, Jira, Confluence and SharePoint is highly desirable.

If this sounds like you, apply now.

HOW TO APPLY
To apply for this position, please attach your resume and a cover letter introducing yourself and telling us what attracted you to the position and what value you believe you can add to this role.

Note: Your cover letter should be no longer than 800 words.

Australian citizenship, residency or working rights is a prerequisite for this role.

Applications are open to all qualified candidates regardless of their background, identity, experiences and beliefs. Please connect with us at any time during the process for a confidential conversation regarding your application, including if you require any adjustments or considerations in order to participate fully in our recruitment process.

Contact us at *******@coallsl.com.au.

The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required.