AddressWe are currently searching for a Technical Business Analyst for a 6 month initial contract. The role is hybrid with the expectation of 2 days per week spent in the office based in Central Sydney.
The program of work will establish IT asset management (ITAM) and service configuration management (SCM) capabilities to improve compliance and asset information transparency.
The changes will improve the way we monitor, manage and maintain technology asset data, and make this information available to aligned IT functions. This will be enabled through a documented Standard, Procedure and Configuration Management Plan.
Duties of the role
- Develop a traceability framework for project team members to follow to ensure all project deliverables link to an agreed business outcome via clear and concise business and technical requirements
- Document the desired future-state business processes, working with stakeholders to identify and realise opportunities for transformation.
- Analyse the stakeholder information, and deliver findings that drive decision-making to determine the best outcome.
- Facilitate communication between project stakeholders and technical teams, translating business requirements into technical solutions.
- Ability to work alongside the Configuration Manager, Solution Architect and Data Analyst to produce requirements
- Uphold Architecture governance principles throughout the solution design process.
- Translate complex technical information to terminology understandable to all business stakeholders.
- Support the change transition, ensuring adoption and understanding of new processes and systems.
Skills and experience
- Minimum 3 years experience in a similar role with solid Technical and documentation skills.
- Worked on Service Management, CMDB rollout projects would be an advantage
- Strong leadership and communication skills.
- Experience of collaborating with cross-functional teams and working end to end
- Demonstrated experience of guiding stakeholders through the technical aspects of technical changes.
- Proven experience in requirements gathering and data mapping,
- Proven background of producing technical documentation and project documentation to a high standard
Interested candidates who meet the requirements of the role are encouraged to apply via the link with an updated resume. Reference BIHI 111575
