Technical Change Analyst

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Love what you do and leave your mark
• Team discounts across Endeavour Group
• Career progression to realise your potential

The Technical Change Analystplays a crucial role in supporting the IT governance framework, specifically assisting the Senior Technical Change Manager in preparing, documenting, and following up on items discussed in Technical Change Advisory Board (CAB) meetings. This role involves thorough analysis and evaluation of proposed Technical Changes, ensuring compliance with established procedures and contributing to the overall risk management and governance processes.

Sound good? Read on.

Here is a taster of what you can expect in this role

• Change Proposal Analysis: Assist in the initial review and analysis of change requests submitted to the Technical CAB. Prepare summaries, risk assessments, and initial recommendations for the Senior Technical Change Manager.
• Documentation and Reporting: Maintain accurate and comprehensive records of CAB meetings, decisions, and outcomes. Develop and distribute minutes and follow-up actions promptly.
• Stakeholder Communication: Act as a liaison between the Senior Technical Change Manager, IT project teams, and business units to gather necessary information and clarify change proposals.
• Meeting Preparation: Coordinate and organise CAB meetings, including scheduling, sending reminders, and preparing agendas to ensure efficient and effective meetings.
• Tracking and Monitoring: Monitor progress on approved changes, maintaining a tracking system to ensure deadlines are met and expected results are achieved. Alert the Senior Technical Change Manager to any delays or issues.
• Compliance Checks: Conduct compliance and post-implementation reviews to ensure changes have been executed as approved and adhere to all regulatory and internal policy requirements.
• Process Improvement: Support the Senior Technical Change Manager in identifying opportunities for process improvement within the change management process. Assist in implementing new procedures or tools to enhance the governance and efficiency of change management.
   

Qualifications

Now let’s talk about you

• 2-3 years of experience in IT change management, project support, or a similar role.
• Understanding of IT infrastructure and operations.
• Strong analytical skills and attention to detail.
• Proficient in documentation and data analysis tools.
• Experience in managing Change in Servicenow.
• Certifications relevant to IT governance, such as ITIL Expert, COBIT, or CISA.
• Worked within a similar sized enterprise in a business/customer facing role
• Strong relationship management.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup