AddressEthan Global the largest privately-owned service providers within the Australian ICT industry. We are known for our entrepreneurial spirit and can-do culture, and pride ourselves on our innovative thinking and best-in-class service.
Role Overview
Join our team as a Technical Consultant. The objective of this position is to partner with clients and advise them on the use of information technology to meet their business objectives. Providing strategic guidance and solution design regarding technology, security, IT service management and infrastructure is also a key function.
The capability to communicate technical concepts in understandable business terms and produce technical documentation requires exceptional interpersonal and communicative ability.
Key Responsibilities
- Architect and design Data Centre/Public Cloud solutions.
- Analyze customer needs, propose solutions, and manage client expectations.
- Provide technical guidance, write proposals, and support sales efforts.
- Lead project engineers and adhere to company policies and procedures.
- Professional presentation and excellent communication skills.
- Strong stakeholder management, including C-Suite interaction.
- Proficiency in technical documentation and proposal writing.
- Expertise in data center and service provider solutions.
- Ability to adapt and learn quickly in a dynamic environment.
- 5+ years in designing and delivering complex Data Centre/Public Cloud solutions.
- Proficiency in business communication and customer management.
- Familiarity with modern app space and project management methodologies.
- Demonstrated ability to develop quality client relationships.
- Strong communication and attention to detail.
- Self-motivated with logical and creative problem-solving skills.
- Effective multitasking and time management.
- Ability to thrive in high-pressure situations and learn from senior team members.
- Tertiary qualification in IT or related field preferred.
- Technical vendor certifications, especially AWS, are desirable.
