Technical Product Manager

IntelligenceBank is the leading marketing operations platform, helping clients across key industries including healthcare, financial services, government and retail to better streamline their content management and ensure it's legally compliant. Our high-growth and fast-paced environment is big on culture, learning and ensuring we provide the best outcomes for our clients around the world.

We're looking for a Technical Product Managerto join our Product team and support us to push the boundaries of Machine Learning and genAI in our B2B SaaS platform while focusing on user-centric solutions.

Reporting tothe Head of Product, you'll play a crucial role in managing the outcomes of a cross-functional agile team from opportunity and discovery, definition and development to go-to-market and benefits realisation. This is a hands-on role, and we are looking for someone who can effectively manage their roadmap, mentor other product team members, and contribute to continually evolving how we work to ensure we are focusing on delivering value for our customers and driving innovation in our industry.

If you're already involved in SaaS product management you'll know there's a LOT that you get to touch on day to day. Here's a snapshot of the expectations of this role:

Own and consistently maintain your product family strategy, horizons and roadmap to ensure your portfolio maintains the competitive edge required to deliver consistent market value and ROI

Develop and maintain a strong knowledge of the business domain, applying problem-solving skills to address critical and complex issues to ensure the product evolves in line with the company strategy

Collaborate with data specialists and engineers to design, develop, and optimize ML algorithms for marketing applications

Drive continuous improvement of AI models through iterative testing and refinement

Ensure that AI applications adhere to industry standards, data privacy regulations, and ethical guidelines

Ensure the scalability and performance of AI solutions to handle large datasets and real-time processing

Oversee data collection, preprocessing, and analysis to ensure high-quality input for ML models

Effectively communicate the product vision, needs, and priorities to the product delivery team(s) and commercial members of the business

Manage stakeholder expectations through communication plans and updates

Provide a detailed understanding of functional capabilities and limitations, user scenarios, and business value derived from a product initiative

Work closely with the Head of Product and other Product Managers to shape and execute the Product Development Framework practice at IntelligenceBank, by defining and refining processes and behaviours that improve the team’s ability to discover and deliver Product outcomes.

We are committed to your professional growth, offering a supportive space where your development is as important as our product evolution. To ensure you're set up for success from Day One we've identified the following key skills and learned experiences we think will help you on your way. If you feel these align with your experience we'd love to hear from you.

Comprehensive technical or general product management experience with B2B SaaS products

Familiarity with programming languages commonly used in ML and AI, such as Python and SQL, preferred

Knowledge of automated testing frameworks for ML models to ensure reliability and performance

Familiarity with big data technologies and tools like Kafka preferred

Knowledge of cloud platforms (AWS, Google Cloud, Azure) and AI/ML services

Hands-on experience with ML frameworks and libraries such as TensorFlow, PyTorch, and Keras, preferred

Strong level of existing knowledge and continued appetite to explore ML-, AI- and genAI- solutions for marketing technology applications

Strong analytical and problem-solving skills to tackle complex technical challenges

Excellent communication skills to articulate technical concepts to non-technical stakeholders and gather requirements effectively

Leadership qualities to drive cross-functional teams towards common goals and inspire innovation.

Comfortable with shifting priorities in a scale-up environment

Strong bias for action and decision-making grounded in data and research

Next Steps

Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status.

Our application process includes phone screening, face to face interviews coveringbehaviouraland technical questions that address our values as well as the requirements of the role you’ve applied for and, finally, referencesand criminal history checks.

Soapply now and we look forward to getting to learn more about you!

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