AddressIBR Role Charter – Senior Project Manager
Last Updated – 8 January 2024 Page 1
1. Role Purpose Responsible and accountable for IBR’s project delivery performance against contracted projects for the supply of reinforcing steel, associated products and services. This role is pivotal in managing the key obligations and opportunities of sales contracts and providing front line customer service to major clients. Other responsibilities include oversight of the forecasting process, interaction with other teams (i.e.: scheduling), oversight of admin support as well as coaching / supporting Project Managers.
2. Business Dimensions Territory Sales Tonnes Net Revenue EBIT $ EBIT % Headcount
Qld 75kt 156m 3.8m 2.4% 139
NSW 98kt 226m 14.4m 6.4% 228
Vic 60kt 130m 2.5m 1.9% 167
3. Role Dimensions Customers Project Size Project Complexity Supervision P&L Impact
Tier 1 & 2 Medium and Large Medium to High Minimal High
4. Organisational Structure
State Manager
Senior Project ManagerProject Managers Project Engineer Canberra Branch Manager
Project Delivery Coordinators Branch Team
Commercial Project Administrators
IBR Role Charter – Senior Project Manager
Last Updated – 8 January 2024 Page 2
5. Key Performance Indicators All Roles Project Delivery Roles
TRIFR Forecast Accuracy
Peakon Gross Margin %
EBIT $ Volume
EBIT %
Cash Conversion Cycle
DIFOT or CSI
6. Key Relationships Team Roles
Sales & Bid Team All Roles
Project Delivery Team All Roles
Commercial Team Contract Managers and Commercial Project Administrators
Scheduling Team Scheduling Managers and Modelling Manager
Planning Team Planning Managers
Operations Team State Operations Managers
Support Teams Finance
IBR Role Charter – Senior Project Manager
Last Updated – 8 January 2024 Page 3
7. Operating Model The IBR Operating Model describes how we do business from end to end and comprises 5 streams – Sales & Bid; Project Management; Planning; Production; and Despatch. Each stream comprises a number of key activities and please see the IBR Op Model RACI for the next level of detail.
Streams
Sales & Bid Project Management Planning Production Despatch
Key Activities Key Activities Key Activities Key Activities Key Activities
1.1 Stakeholder Relationship 2.1 Project Kick Off /
Mobilisation 3.1 Confirmation Planning 4.1
Asset and Machine Maintenance
5.1 Delivery Performance
1.2 Project Identification 2.2 Scheduling 3.2 Transport Planning 4.2 Execute Plan 5.2 Safe and Compliant
Delivery
1.3 Stakeholder Engagement 2.3 Project Management 3.3 Inventory Management 4.3 Labour / Resource
Management 5.3 Carrier Management
1.4 Early Engagement,
Discovery & Constructability Input
2.4 Project Close Out 3.4 Production Planning 4.4 Delivery Performance 5.4 Labour and Resource
Management – Drivers
1.5 Bid Development 2.5 Admin Support
1.6 Bid Negotiation
1.7 Final Sign Off & Contract
Negotiation
1.8 Bid Review
1.9 Project Handover
1.10 Admin Support
Responsible – does the work Accountable – owns the work Consulted – provides input Informed – on developments
IBR Role Charter – Senior Project Manager
Last Updated – 8 January 2024 Page 4
8. Key Result Areas
Safety Leadership Project Delivery 1. Adheres to all relevant InfraBuild health and
safety policies, standards, procedures and legislative requirements
1. Always alert and puts safety first. 1. Operates as per the IBR operating model RACI.
2. Takes reasonable care of themselves and others who may be affected by their actions.
2. Role models the WRIB values:
• We are one and stronger together
• Respect
• Improving and innovating continuously
• Building a sustainable future
2. Works with others across IBR to ensure contractual obligations are met.
3. Reports all hazards and incidents, with or without injuries and participate in the investigation if required.
3. Never walks past an opportunity for improvement.
3. Identifies contractual risks and opportunities.
4. Complies with the InfraBuild Life Savers. 4. Makes decisions for sustainability. 4. Develops and maintains strong relationships with customers.
5. Strives to continually improve performance. 5. Prepares budgets / forecasts and business plans to deliver.
6. Monitors performance against budget / forecast commitments and adjusts the plan to ensure delivery.
7. Utilises tools including Sugar.
8. Oversees the forecasting process including inputs from Project Managers.
9. Oversees interaction with other teams including scheduling.
10. Oversees the activities of the Project Delivery Coordinators.
11. Develops the capability of Project Managers through coaching / support.
12. Gathers and shares information relevant to the company’s market including trends, competitors, suppliers and customers.
IBR Role Charter – Senior Project Manager
Last Updated – 8 January 2024 Page 5
9. Qualifications & Experience Qualifications Relevant tertiary qualification (business, commercial, management) or equivalent experience
Professional Experience Sales management, management / leadership and P&L experience is critical
Industry Experience Knowledge of construction and heavy manufacturing industries including markets, customers, competitors, trends and innovations is critical
10. Capability Framework Business/Market Development Commercial Acumen Construction Management CI Mindset Contractual Principles
Customer Service Mindset Engineering Acumen Manufacturing Processes Modelling & Detailing Negotiation Skills
Problem Solving Process Oriented Project Management Relationship Development Relationship Management
Resilience Safety Mindset Sales Sales Management Scheduling
Specialist IT Strategy & Planning Systems Knowledge Technical Logistics Technical Planning
Basic Intermediate Skilled Advanced Expert
11. Career Paths Feeder Roles Sales & Bid Team Account Manager and Sales Engineer
Project Delivery Team Project Engineer
Scheduling Team Senior Scheduler
Planning Team Planning Manager
Operations Team Operations Manager
Progression Roles Sales & Bid Team Account Manager and Sales Engineer
Project Delivery Team Senior Project Manager
Scheduling Team Scheduling Manager
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