Technical Sales Support - Optical Fibre Splicing, Network Test Tools

AusOptic is a growing technology company specialising in fibre optics, networking and telecommunications. Our expertise spans across fibre in telecommunications, Ethernet and industrial communication links, as well as specialised scientific applications in photonics, fibre sensing, and production line environments. Situated at a convenient location near the Macquarie Park Metro station, we're offering an office-based role within a friendly team environment where you can grow your skills and expertise.

As our High-Speed Ethernet/IP Technical Sales Support person, you will be an integral part of our team, supporting internal sales and external clients. 

Your responsibilities include but are not limited to:

• Developing sales and consulting on technical applications across the AusOptic product set, particularly in High-Speed Ethernet (100/200/400/800G), Optical Transport Networking, Test and Measurement equipment (e.g. OTDR, PON, and Ethernet testers).
• Responding to new and existing business enquiries, building sales through identifying and solving client needs.
• Demonstrating products and equipment for pre-sales and presenting to clients in person.
• Work closely with sales and product divisions to drive new initiatives and opportunities.
• Quoting technical solutions comprising multiple hardware vendors and lead times.
• Post-Sales Support, assisting with technical questions or issues following delivery.
• Maintaining relationships with vendors and staying up to date with technology trends and client requirements.

• 2+ years of experience working with IP/Packet and Optical Transport Network technologies and their applications (dark fibre, Wavelength Division Multiplexing (WDM), Ethernet, data centres, communications infrastructure).
• Ideally you'll have solid technical skills in one, or both of, the Ethernet and Optical Transport areas (able to design, specify and consult on client implementations).
  • In the ethernet realm:
    • Network design including switches, routers, media converters, BERT (bit error rate testing), and commissioning,
  • In the optical area:
    • Optical Network design with a solid understanding of CWDM/ DWDM, FTTH, FTTA, Media converters, Transceivers, CD, PMD, OTDR and BERT testing and commissioning.
  • Supporting both internal staff and clients with training and technical.
• If you have only one of the core areas we can provide training in the other area for a suitable candidate.
• Able to work both independently and within a team.
• Ability to relate well with IT and engineering stakeholders for client support and project delivery.

You're not just an employee to us, but a vital part of our team. We are looking for someone who is:

• Great with customers - you'll be taking them through technical specifications, working through technical challenges, and giving hands-on training in related products and applications
• Strong attention to detail with excellent time management and prioritisation skills
• Enthusiastic, self-motivated, and results-oriented
• Able to work in a multi-cultural environment

Minimum highly developed electrotech trade qualifications

Relevant degree i.e. telecommunications 

Your relevant experience in combination with training will be considered

We're a tight-knit team that works on the cutting edge of optical and communications technologies. At AusOptic, you'll find a friendly and approachable culture that values your contribution and encourages your professional growth.

So, if you're passionate about technology, driven by customer success, and ready to contribute to our shared goals, we'd love to hear from you! 

Apply now to join us in this exciting journey.

AusOptic is an Equal Opportunity Employer and encourages applications from all qualified candidates.