AddressWe’re looking for new a Technical Support Consultant who has:
- Excellent customer service and negotiation skills
- Organisation and time-management abilities – manage multiple tasks occurring over a number of assignments
- Ability to take ownership of problems, find effective and reliable solutions, manage priorities and work autonomously when required
- Understanding of network administration, WAN/LAN and remote communication issues
- Knowledge and expertise in end user computer hardware and software
- Comprehensive understanding of Microsoft operating systems and applications with some understanding of Linux systems
- Knowledge and expertise of System Administration within a Microsoft environment
- Knowledge and experience with Virtualisation using VMware
- A flexible, positive, “can do” attitude with a willingness to adapt and learn new technologies as required
- A team player with strong interpersonal skills.
To enjoy being a Pronto Software Technical Support Consultant you’d need to have:
- Experience in this type of role or similar
- Methodical thinking
- Demonstrated the motivation to handle the daily challenges of a varied role
- Diagnostic and problem resolution skills
- Ability to show initiative
What you will get:
- Earn a salary commensurate with your experience plus a range of employee benefits
- Work in a modern, dynamic and friendly team environment
- Enjoy the support of peers and your management team
- A hybrid working environment (split your week, flexible location arrangements)
- The ability to develop your career and experience
Note: Our employees need to undergo a Police Check
Sounds good?
Apply now through Seek, please include a brief letter of application and your CV.
More about Pronto Software:
We are an Australian developer of award-winning business management and analytics solutions. Pronto Xi, our ERP software, integrates accounting, operational and mobile features in a single system – optimising business processes and unlocking actionable insights. Over 1,500 organisations have leveraged our industry experience and innovation to increase growth and revenue.
We have an enviable reputation for employee loyalty and service. Pronto Software survey our staff every year, and we’re proud we have a very high percentage (high 90’s) of staff who agree to that:
- They are proud to work at Pronto Software and are passionate about the work they do
- Staff and managers choose to have a professional and positive attitude
- Pronto Software tries to achieve the best outcomes for customers and staff
- Pronto is generous and giving to the community
- Staff would recommend Pronto Software as a great place to work
