AddressDatadog
Technical Support EngineerDatadog's mission is to provide observability, analytics and insight into companies' infrastructure environment in the cloud age to solve problems for Dev and Ops teams globally.
Why DatadogVisit website
Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
About the roleWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel Technical Support. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What you'll be responsible for- ✅ Stakeholder Engagement
Partner with stakeholders to understand specifications, business requirements, and communicate insights
- 🤖 Scripting and Automation
Develop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks
- 🛠 Test Engineering
Create and implement code tests and software test automation
- 👥 Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🧮 Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
- 🔍 Attention to detail
Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
