AddressOne Stop Warehouse is now Australia's leading Solar Distributor. Our aim is to make one simple way to help solar installers across the world do better business by diversifying our services.
In conjunction with our subsidiaries, OSW will empower customers on the journey of sustainability from the beginning to end!
The Role:
Provide Technical Support to internal and external clients regarding products and Engineering support, primarily Solar and Energy Storage Technology.
Key Duties:
- Pre-sales support and Product Analysis
- Australia Standards and local policy analysis
- Product certification, compliance analysis and monitoring
- Participate in product selection and feature summarization
- Product unboxing, and demo testing
- Assist sales team with first level product information
- Aftersales Support
- Coordinate and assist manufacturers in optimizing after-sales process
- Conduct sales technical training and customer training
- Assist sales and customers with all technical and product inquiries
- O&M of the product and technical sections of OSW website
- Follow-up on CEC listings and phased out products
- New Product Testing and Product datasheet management
- Test and evaluate possible new products in the market
- Manage tech data and information sheets in the internal system with product mangers
About You:
- Competent knowledge of solar and storage products.
- Basic understanding on power analysis or power electronics.
- Good communication skills with both customers and suppliers.
- Strong analytical and project management skills with the ability to meet deadlines
Apply Now!
