Technical Support Officer

Aveley Secondary College (SC) is seeking a dedicated and enthusiastic Technical Support Officer with expert knowledge of digital technology systems to join their support team.As Technical Support Officer you will maintain networked information technology resources effectively and efficiently, to maximise educational and administrative outcomes within the Department of Education’s asset management and security regulatory framework.The successful applicant will ideally have recent experience in a school setting, with a sound understanding of Standard Operating Environment 4 (SOE4) and experience working with the SSS and Dashboard. In this role, applicants will work with the Manager of Technology and Communication in maintaining a large stock of computers and laptops in the computer labs, learning areas and offices. Experience in the school context and with Compass, Google Workspace, Office 365 (or similar platforms) and knowledge of media or theatre devices would be highly regarded.Successful applicants should be able to troubleshoot and provide support to students and staff members including desktop and software application and access to systems and resources. Supporting the installation and management using ZuluDesk of student BYOD iPads, staff, and student loan iPads will be a key part of this role. The successful applicant should provide input on system enhancements and implement new systems through research and identification of appropriate information technology resources.Aveley SC opened in 2018 with an inaugural enrolment of 260 students in Year 7. The College has an expected 2023 enrolment of over 1590 students with the addition of our final Year 12 cohort. The College is committed to an ethic of excellence. There is a strong progressive and future focused approach in meeting student needs. Our aim is to prepare students with the 21st century skills of teamwork, collaboration, and creative problem solving. Aveley SC has a positive behaviour framework that is built on the premise that we develop the whole child: academic skills, social and emotional intelligence, as well as students who are engaged with the local community and with the contemporary world with a strong sense of global citizenship.Our college offers a diverse range of Academy courses for students that operate as extra curricula options. We provide state-of-the-art facilities including spacious general classrooms, dedicated science labs, cooking and textiles rooms including a commercial kitchen, sports hall, playing courts and oval. Our facilities also include a dedicated specialist Education Support Hub and staff for students with high needs. With the opening of our stage 2 build this year the college now boasts superior Visual and Performing Arts facilities.This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

• Verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels.
• Conceptual and analytical skills, including the ability to develop innovative solutions to information technology problems.
• Ability to install and maintain network systems incorporating the Internet and Electronic Mail.
• Organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.Further information about Aveley Secondary College can be found by visiting or .Additional information about Independent Public Schools is also availableFor further job related information:Please contact Brett Standen, Manager - Technologies & Communications, by telephoning (08) 6296 1000 or emailingApplication InstructionsAll applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.Your application should include:

• A statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school.
• A CV outlining your employment history and professional learning summary relevant to this position.
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.ELIGIBILITY AND TRAINING REQUIREMENTSEmployees will be required to:

• Provide evidence of eligibility to work in Australia for the term of the vacancy.
• Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment.
• Obtain or hold a current Working with Children Check.
• Complete the Department’s induction program within three months of commencement.
• Complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter.
• Complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement.
• Complete any training specific to this role required by Departmental policy.

The Department applies a four (4) day breach period to this selection process.Applications must be submitted before 4:30pm (WST) on Friday, 7 June 2024APPLICATIONS MUST BE SUBMITTED ONLINEPROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.