Ict Team – Technical Support Officer

ICT Team – Technical Support Officer Harvey Beef | Information Technology/Communications Closing date: 31/05/2024 About Us Harvey Beef is the state’s largest processor of high-quality beef for local and international markets, underpinned by an absolute commitment to workplace safety, growth, investment, customer service, quality, and animal welfare. Harvey Beef operates as part of the Harvest Road Group. The Opportunity Are you passionate about delivering top-notch Technical Support in a dynamic and collaborative environment? As the Technical Support Officer, reporting to the Technical Support Team Leader, you will play a crucial role in providing broad-ranging support to users across all Harvest Road companies, utilising a range of tools (including the production environment and software) to troubleshoot and resolve issues of moderate complexity across the organisations’ ICT environment. The Role Receives and handles requests for support following agreed procedures. Responds to requests for support by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate.…
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