Technical Support Officer - Information Technology

Kalamunda Senior High School (SHS) are seeking to establish a pool of capable, innovative and experienced Technical Support Officers to work in a small team to support our school in offering a quality 21st century education for our students, for appointments to permanent and fixed term, full-time and part-time vacancies which may arise during the 2024 school year. Appointments can be made from the pool at any time for commencements within the 2024 school year.The school recognises the need to prepare students for a rapidly changing world where technology plays as increasing role in students’ everyday lives. The school has a Bring your own device (BYOD) program and every classroom is equipped with Interactive Whiteboards. The school utilises the department’s online learning management system, Connect, Microsoft 365 and other third-party software including Academy and Clickview. The school is also a Pilot in the Kaartdijin Project.Suitable applicants should possess the ability to work effectively as part of a team. They will ideally have well-developed interpersonal and communication skills and an ability to liaise effectively with staff at all levels. They should be proactive in their approach with strong conceptual, organisational and analytical skills. Suitable applicants will ideally display the ability to install and maintain network systems and initiative to work with minimum supervision.Skills and experience in Windows operating systems, WordPress CMS, networking, Information Communications Technology (ICT) best practices, Interactive White Boards and Department of Education specific systems such as DAM, SSS and SIG would be highly desirable.Kalamunda SHS has an enviable reputation developed over 64 years of providing a quality education to all students. The school is proud of its outstanding achievement in the Gifted and Talented Visual Arts program, which is complemented by excellence in academic achievement, languages (three), a specialist program in Outdoor Education and a newly established school based Performing Arts program.The school offers a welcoming, positive and supportive environment for all students. There is a strong student services team led by an Associate Principal with Program Coordinators, Chaplain, Nurse, School Psychologist and Year Coordinators. The school also has a Learning Centre to support literacy and numeracy development in the school and students with particular learning needs.Drawing on the hills and surrounding suburbs, the school has proud traditions and a strong sense of community stretching across three generations with many of the students’ parents and grandparents attending the school. Graduates have gone on to excel and take on leadership roles in their chosen fields - notably the arts, medicine, dentistry, engineering, Olympic representation, journalism, entertainment and the public service.The school lives and breathes its values of Community, Respect, Resilience, Pride and a Love of Learning and is committed to its purpose of developing life-long learners who can realise their full potential. A school wide pedagogy which is engaging, relevant, collaborative and reflective underpins teaching and learning at the school.To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

• verbal, written and interpersonal communication skills with the ability to liaise effectively with staff at all levels
• conceptual and analytical skills, including the ability to develop innovative solutions to Information Technology problems
• ability to install and maintain network systems incorporating the Internet and Electronic Mail
• organisational skills to develop effective administrative practices and the initiative to work with minimum supervision.

Applications will be assessed against these work related requirements (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.Further information about Kalamunda Senior High School can be found by visiting or .Additional information about Independent Public Schools is also availableFor further job related information:Please contact Natalie Robertson, Manager Corporate Services, by telephoning (08) 9293 6400 or emailingApplication InstructionsAll applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.Your application should include:

• A three to four (3-4) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
• A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.Eligibility and training requirementsEmployees will be required to:

• obtain a current Department of Education Criminal Record Clearance prior to commencement of employment
• obtain or hold a current Working with Children Check
• complete the Department’s induction program within 3 months of commencement
• complete any training specific to this role required by Departmental policy
• complete the Department’s training in Accountable and Ethical Decision-Making within 6 months of appointment
• complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement.
• provide evidence of eligibility to work in Australia for the term of the vacancy.

The Department applies a four (4) day breach period to this selection process.Applications must be submitted before 4.30pm (WST) on Monday, 6 May 2024APPLICATIONS MUST BE SUBMITTED ONLINEPROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.