Technology PMO Services Manager

• Shape the future of our Technology Project Management Office  
• Permanent full-time | Competitive package + bonus opportunity 
• Sydney OR Wallsend location | Flexible hybrid 

Just imagine a future where households and businesses can generate their own energy and sell it back to the grid, ultimately connecting communities and empowering lives. Are you ready to play your part in an evolving industry?​ 

Ausgrid is on an exciting transformation journey and now is the time to be a part of something big. We are proud to service Australia’s east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes – that’s over four million Australians relying on us every day. 

Our vision is simple; for our communities to have the power for a resilient, affordable net zero future. ​ 

We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work. 

Your team 

Our Technology Business Unit drives digital transformation of our core business. With a commitment to excellence, we strive to for ensure that Technology Projects are executed effectively and efficiently assuring delivery on time and within budget, including developing and maintaining high standards by establishing best in class project management methodologies, standards, tools, and reporting to achieve this objective. 

Your new role 

Committed to delivering reliable, sustainable, and innovative energy solutions to our customers, we are seeking a highly skilled Technology PMO Services Manager to spearhead our projects and programs with a goal of executing initiatives with precision and efficiency, ensuring high-quality service delivery is at the forefront.  

Key Responsibilities: 

Methodology Development 

Develop and maintain best-in-class project management methodologies tailored to the specific needs of the organisation. This includes defining project phases, processes, and workflows to ensure consistency and efficiency across all projects. 

Standardisation 

Establish standards for project management practices, including documentation, communication protocols, and project governance. Standardising processes ensures clarity and consistency throughout project lifecycles. 

Tool Selection and Implementation 

Identify and implement appropriate project management tools that facilitate effective planning, scheduling, tracking, and reporting. These tools should support the established methodologies and streamline project execution. 

Quality Assurance 

Implement quality assurance measures to ensure that projects meet defined standards and deliverables. This involves conducting regular reviews, audits, and assessments to identify and address any deviations or deficiencies in project execution. 

Performance Monitoring 

Develop robust reporting mechanisms to track project progress, including key milestones, budget utilisation, and resource allocation. Regular monitoring allows for timely intervention and corrective actions to keep projects on track. 

Risk Management 

Establish a comprehensive risk management framework to identify, assess, and mitigate potential risks throughout the project lifecycle. This involves proactive planning and mitigation strategies to minimize disruptions and delays. 

Resource Management 

Optimise resource allocation and utilisation to ensure that projects are adequately staffed and resourced. This includes workforce planning, skills assessment, and capacity management to support project objectives. 

Stakeholder Communication 

Facilitate transparent and effective communication with project stakeholders, including sponsors, team members, and external partners. Regular updates and status reports help manage expectations and foster collaboration. 

Continuous Improvement 

Foster a culture of continuous improvement within the PMO by soliciting feedback, evaluating lessons learned, and implementing process enhancements. This ensures ongoing refinement and optimisation of project management practices. 

Training and Development 

Invest in the professional development of project management staff by providing training opportunities, certifications, and mentorship programs. Building a skilled and knowledgeable team is essential for maintaining the high standards of the project delivery. 

Spark our interest! 

Our hiring decisions are not only based on your experience and skills, but your passion, attitude, and alignment to our core values. 

If you are a dynamic and results-oriented professional with a proven track record in bridging strategic vision with practical execution and are ready to drive project excellence in the infrastructure domain, we encourage you to apply.  

To be considered, you will have demonstrated ability to challenge conventional practices and deliver innovative solutions that drive organisational growth and success. You will be skilled in cultivating strong relationships across all levels, including executive stakeholders, and adept at fostering collaboration to achieve common objectives. You will possess acute business acumen and a deep understanding of organisational dynamics, enabling the identification and resolution of complex challenges. You will be an exceptional communicator, both written and oral, coupled with superior analytical capabilities to synthesise information and deliver actionable insights to senior decision-makers.  

The successful incumbent will be proficient in project management methodologies and possesses expert-level knowledge in project and change management with a keen understanding of budgetary and profitability management. Experience in leveraging resource management tools and monitoring and evaluating project portfolios in a complex environment is key. You will be a strategic thinker with exceptional judgement and problem-solving skills, adept at addressing root causes of issues and be recognised for the ability to influence and lead a high-performing team within a dynamic environment. Knowledge or experience in the electricity distribution sector or similar industrial and unionised environments is highly advantageous. 

Join us in shaping the future of energy infrastructure and contributing to our commitment to sustainability and customer-focused service delivery. 

Grow with Ausgrid 

To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning, Australian Graduate School of Management programs (UNSW) and study assistance. 

It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%. 

Ausgrid perks 

Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangements in many forms. 

Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala. 

Belonging at Ausgrid 

To deliver the best possible service to our customers we strive towards a workforce that reflects the diverse community that we serve. Ausgrid is committed to creating a diverse and inclusive workforce and we encourage applications from women, people from culturally diverse backgrounds, people with disabilities, people from the LGBTQIA+ community and First Nations people. 

If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent team. 

Must have full Australian work rights to be considered.