Please be advised that scheduled maintenance is to be undertaken on Saturday 25th May 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Technology Support OfficerSalary: HSO Level G5 $89,911 - $96,794 p.a.
Location: Perth Metropolitan Area
Unit/Division: Health Support Services - ICT Applications
Work Type: Permanent - Full Time, Fixed Term - Full Time
Position No: Pool Ref 00014976
Closing Date: 2024-05-31 4:00 PM
Attachments: -
-VCID No: 896673Hello, are you… An innovator? A problem solver? A team player? A customer focused thinker? Committed to helping others? Interested in contributing to the health of all Western Australians?This is an exciting time for HSS and we’re looking for adaptable, motivated, and resilient people to join our growing team.Before you read this job ad, please note, HSS can make reasonable adjustments to allow you to fully participate in the application and interview process. If this is relevant for you, please refer to the contact details under the ‘Application and Interview Support’ section of this job ad.About HSSAs the Western Australian Government agency providing shared services to the state’s public health system, we provide a suite of financial, ICT, procurement and supply, and workforce services to more than 50,000 employees across WA’s public health services and hospitals.Put simply, we work behind the scenes to ensure the WA health system runs smoothly.Whether you work in our corporate offices, at our customers’ sites, or at our warehouses Boorda and Jindakoort located in Jandakot - we are one united team of over 1,200 people.Our vision is to provide great services to our customers, be a valued partner, and support the health of all Western Australians. We seek to achieve this by delivering on our purpose of supporting our customers to provide excellent health care.Find out more about usYour new roleWe are seeking an enthusiastic and suitably experienced person for the role of Technology Support Officer.This is a Recruitment Pool for Permanent and Fixed Term Full Time appointments with the possibility of extension(s) across different portfolios that support critical, enterprise applications that are used across WA hospitals by Corporate and Clinical services.As a member of Applications, you will be responsible for:
- Providing customer support in relation to ICT application services from a technical perspective.
- Analysing and prioritising support enquiries and providing advice and direction to HSS staff as required.
- Supporting ICT Applications teams as directed by the Senior Technology Specialist.
- We put our customers at the heart of what we do
- We value and care for each other
- We promise, we own, we do
- We will find a way
- We make a difference together
- 11% employer contributed superannuation into a fund of your choice.
- Access to generous salary packaging arrangements
- Professional development opportunities and study leave/assistance
- Flexible working and leave arrangements
- Discounts with our corporate partners
- Health and well-being initiatives
- Employee Assistance Program
- Other professional and location-based allowances.
- Provide evidence of your Australian citizenship or permanent residency (to be considered for permanent positions in the WA public sector).
- Undertake a criminal record screening, working with children check (if required for the role), a pre-employment health assessment and integrity check, as part of the appointment process. We may ask referees to comment on your integrity and past demonstration of ethical behaviour.
- a cover letter with no more than 3 pages that demonstrates you have the skills and experience we are looking for (as outlined in the JDF Role Specific Responsibilities and Key Outcomes section), with particular focus on the selection criteria (also outlined in the JDF);
- a comprehensive CV that clearly shows your experience relevant to this role; and
- the names and contact details of two professional referees. It is preferable for one of your referees to be your current supervisor or manager.