AddressWe are seeking an Outbound Call Centre Operator for our Customer Care department. If you enjoy talking to people and helping them save time and money, we want to talk to you. The right candidate should have a proven track record of success in outbound calling. You must be positive and engage in a telephone manner to generate quality appointments for our mortgage brokers.
Key duties include:
- Follow up calls to existing clients
- Follow-up calls to external inquires
- Cold calling potential clients
The successful applicant will be required to demonstrate:
- Excellent communication and rapport-building skills
- Friendly and positive phone manner
- Experience in an Outbound Call Centre
- Be highly motivated and passionate about helping clients
- Sales experience combined with outstanding Customer service
- Be able to work within a team environment or autonomously
- Must be able to meet KPI targets
The successful applicant should be passionate about working in an industry that helps people achieve their dreams. This Casual position is offered to an individual with the above attributes, and remuneration would be directly related to the skills presented by the applicant. Work hours are 9 am to 5 pm, Monday to Friday; however, part-time hours would also be considered for the right candidate. This is not a commission-based role.
