Address
Form of work
SalaryAbout us
The Weigh Auto Group is seeking a highly motivated customer centric Service Advisor to join our Rockhampton and Yeppoon teams. If you are looking for employment in an organisation with solid long-term opportunities and job security, you are strongly encouraged to apply.
Qualifications & experience
- Excellent attention to detail
- Current Drivers License
- Strong time management skills
- Excellent verbal and written communication skills
- Answering customer enquiries and service bookings
- Exceptional customer service skills
Tasks & responsibilities
- Meeting and Greeting Toyota Customers as they arrive with their vehicle to our service department
- Communication with the customer throughout the day with updates, approvals on additional works recommended and confirmation of handover time.
- Training both e-learning modules and factory training face to face sessions
- Processing invoices and payments
- Communicate with the workshop to ensure accurate and timely completion of repairs
- Provide detailed service recommendations and quotes to customers
Benefits
- Staff discounts on Parts and Service within WAG
- Vehicle discounts
- Employee staff debtors account
- Annual longevity gifts
- On site Coffee Shop - Pit Stop Café
- Access to Toyota Employee Assistance Program
