Trade Coordinator

The Freshmax Group comprises one of the largest fresh produce marketing and distribution operations in the Southern Hemisphere. With a focus on managing commercial relationships, we work with customers and suppliers in delivering our product and services throughout all Corners of the world. The Freshmax Group employ a global workforce of more than 700 employees, reaching 87 countries and spanning seven continents that handle more than 36 million boxes of fresh produce annually. We are leaders in the Fresh Produce sector constantly seeking opportunities to drive innovation and efficiency throughout the supply chain.

With a recent position becoming vacant at Freshmax we are now seeking a Trade Coordinator to join us in a permanent full-time capacity. This role is for someone seeking long term employment with a willingness to learn new skills within a dynamic environment.

Key Role and Responsibilities include, but are not limited to:

TRADE COORDINATOR 

• Assist with the coordination of procurement and supply to fulfill customer orders.
• Assist with inventory management and product consignment.
• Coordinate customer purchase order management 
• Coordinate product rejection reports and notifications
• Manage all customer pre-alerts.
• Manage communication with Epping and Derrimut warehouses.
• Assist National Account Managers as required.
• Manage stock control, including sorting out discrepancies with warehouse or buyers.

SYSTEM ADMINISTRATION 

• Work closely with Sales, and Finance teams to ensure information entered into systems is consistent with agreed procedures.
• Competently interpret conjugate systems (SPS) to affect customer order updates and maintenance.
• Provide sales team with accurate up to date financial reporting out of Pick to Market operating system.

GENERAL

• Work in the best interest of the whole business at all times.
• Ensure company policies, procedures and systems are followed at all times.
• All act in accordance with the highest levels of professional behavior and conduct.
• Ensure appropriate internal and external communication is maintained at all times.
• Ensure systems, processes and reporting regimes are in place to keep management updated.
• Maintain excellent internal relationships with team members and cross-functional teams.

Perform all other tasks/actions as directed by the company consistent with this document.

SKILLS AND CAPABILITIES: 

• Excellent negotiation and relationship building skills
• A high analytical ability with an understanding of category principles
• A passion and desire to be immersed in the premium fresh produce industry
• Excellent written/oral communication ability, time management and organizational skills
• Highest levels of integrity and reliability
• Ability to demonstrate creative thinking and problem solving
• Ability to create effective working relationships and influence others
• Able to learn, change and grow professionally
• Able to represent the company professionally and travel overnight and overseas as required
• Disciplined, organized and customer service oriented
• Process driven with good attention to detail

QUALIFICATIONS AND EXPERIENCE:

Qualifications:

A tertiary qualification in business or related field preferred but not essential.

Knowledge and Experience:

• 2 years customer service or Administration experience, preferably in fresh produce.
• Experience in Team Leadership and high-level decision making.
• Track record of being able to work under pressure, solve problems creatively and meet deadlines.

The role requires Monday & Friday in office work, Saturday & Sunday customer service coverage (PO updates). 

If you feel this is the right role for you then please click the "Apply Now" button on as interviews will be held immediately.