Trade Services Manager

The Maintenance and Support Services (M&SS) Program is seeking Expressions of Interest from dedicated and suitably experienced employees to be considered for promotion to K-level manager to perform the role of Trades Services Manager or Technical Services Manager(IJC GM.G3 K) at the Geraldton site. As part of the site leadership team (reporting to the M&SS Program Manager), each position will apply proven leadership and interpersonal skills to manage the trades or technical team (as relevant for each manager position). Each position will be responsible as the primary point of contact for our customer for their respective scopes of work, and for the effective provision of trades or technical services.

Responsibilities:

• Plan and control the delivery of maintenance and support services at the Geraldton site to achieve key contract performance indicators, manage cost, work schedules, risks and issues.
• Manage a constructive customer relationship, providing a responsive direct interface with on-site customer representatives to communicate work progress and priorities in relevant service areas, and keep the customer fully informed.
• Lead a customer focussed culture of continuous improvement and collaboration to drive productivity and cost effective service delivery
• Lead and manage the team by personally demonstrating Boeing values and exemplary workplace behaviours.
• Manage team member performance, leave, training and development.
• Apply ‘hands-on' trade or technical skills to supplement the team when required.

Experience/Qualifications

• Current Australian Government Positive Vetting (PV) security clearance.
• Formal trade and/or technical qualifications in a relevant discipline.
• Well-developed leadership skills that are clearly demonstrated.
• Strong customer relationship management skills.
• High level written and verbal communication skills including an ability to communicate at multiple organisational levels
• Demonstrated ability to plan and prioritise work, allocate and direct resources, and make proactive decisions to ensure contract performance requirements are met. 
• Sound knowledge of WHS and environmental management obligations and relevant management experience.
• Able to meet ITAR nationality requirements.