Trainee - Customer Service

Traineeship - Customer Service

THE JOB

Snowy Valleys Council is seeking a reliable, motivated person who is passionate about a career in customer service to join our Customer Experience Team as a Trainee. A traineeship is an exciting opportunity to be paid to complete a nationally recognised qualification whilst also gaining on-the-job experience. The successful applicant will work within an experienced, professional team learning all aspects of providing a positive customer experience.

This position is offered as a traineeship for a 12-month fixed term period working 70 hours per fortnight between Monday and Friday.

Salary will be paid in accordance with the Local Government (State) Award Level 1 rates of pay for juniors and trainees. The salary range is $904.40 - $1552.20 per fortnight plus 11% superannuation. Salary will be determined by age and level of schooling completed.

ESSENTIAL CRITERIA

1. Genuine interest in working in the Customer Service field.
2. Ability to successfully complete learning outcomes and a commitment to further learning and development.
3. Ability to be reliable, motivated and organised.
4. Ability to use computers and software to at least a basic level (e.g. Microsoft programs).

DESIRABLE CRITERIA

1. Completion of Year 12 or equivalent

HOW TO APPLY

Submit your application online via our website www.snowyvalleys.nsw.gov.au/Careers with Council. You will be able to access the position description and will be asked through the application process to upload a cover letter, statement addressing the selection criteria and your current resume.

Please submit your application by Sunday 19th May at 11.00pm

FURTHER INFORMATION

For further information about the requirements of the position or the work area, please contact Tanya Gaul, Coordinator Customer Experience on 69 412 564.

For information relating to the recruitment process please contact our People & Culture team via email ******@svc.nsw.gov.au.

• Council is an Equal Employment Opportunity and Child Safe Organisation. We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQA+ and those from culturally and linguistically diverse backgrounds.
• Council will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you require adjustments to the application, recruitment, selection and/or assessment process, please contact our People and Culture team via email ******@svc.nsw.gov.au and our team will contact you to discuss how we can support you with your needs.
• Council has a non-smoking in the workplace policy and operates a random drug and alcohol testing program.