Trainee Service Advisor

NOBLE is a privately owned car dealership in the Bankstown area, we recognise that success comes through our people and the exceptional service they provide to our customers.

With consecutive Toyota Service Excellence Awards in 2021 & 2022 we are seeking an experienced and motivated person to join the team at NOBLE TOYOTA in our beautiful Chullora Dealership.

Job tasks and responsibilities

As your training progresses your day will consist of:

• Providing superior customer service
• Taking customer enquiries and service bookings
• Greeting customers as part of our driveway check-in service
• Determining the customers needs and communicating these to the workshop, to fix it right the first time and deliver the vehicle on time
• Advising customers on the progress of their vehicle during the day
• Selling any additional work identified by the workshop
• Prepare and cost invoices along with processing payments
• Following up lost opportunities

The right candidate will have:

• A genuine desire to help people
• Friendly & positive personality
• patience and understanding, the ability to show empathy
• a current drivers license
• Basic understanding of how a car works, things that need to be replaced like brakes and tyres
• Clear verbal and written english skills
• Strong time management and organisational skills
• Administrative and computer skills 

Benefits

4K Automotive provides opportunities for all team members to have a long and rewarding career.

We offer:

• Competitive remuneration packages 
• Attractive commission & bonus schemes
• Comprehensive Induction Program
• Ongoing Product training
• Individual career development plans, including internal peer support and external coaching
• Staff discounts 
• State of the art working environment
• EAP Services

How to apply

To apply, please send your resume and covering letter giving a brief overview of your relevant experience and what interests you about this role, to: ******@nobletoyota.com.au.

 Important Information

• Only shortlisted candidates will be contacted.
• To be considered for the position applicants must have full working rights.
• Our Service Department is open from 7.30am - 5.30pm weekdays. To assist our guests we also open 7.30am - 12.00pm Saturdays, which is on a rotating roster where most team members work one in three Saturday mornings.

At Noble, we value diversity, equality and inclusion, we are committed to providing work environments where everyone is included and treated fairly and with respect.