Training And Change Analyst

Training and Change AnalystMax Term Until June 30th, 2024Melbourne Based. About VMIAVictorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive. We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.Our unique perspective across Victorian Government clients is an opportunity for learning and development in the risk and insurance industry as well as the broader public sector, creating deep connections with our clients, and a shared understanding of best practice in our fields of expertise.People are at the heart of everything we do. At VMIA, you'll be encouraged to achieve your career goals in a progressive and flexible workplace that most importantly lets you be yourself. Your roleLooking for a detail-oriented Change Analyst to support and facilitate transformative projects for VMIA and make an impact to the Victorian Community!In this role, you work closely with the business to provide change support, including communications and training, for a range of digital and non-digital projects.These projects will support the products, services and efficiencies needed to deliver strategic benefits to VMIA and the state of Victoria.You're a member of the Programs and Project Office, reporting to the Business Implementation Manager in the Business Performance Division. What are you here to do
Assess change readiness and impacts
Create change management plans.
Design and deliver activities in change plans.
Create change management communications, including emails, social media posts and reference documents.
Assess the effectiveness of change management activities.
Identify and document staff and client requirements for Training and reference materials.
Create Training and reference materials, such as quick reference guides, frequently asked questions, how to videos.
Create training session plans and resources.
Update Training and reference materials as required.
Design and administering knowledge transfer and skills verification assessments.
Work with the Communications Team to ensure Training and reference materials align with VMIA's brand voice and visual style.
Who you work with
You are supported by the Business Implementation Manager and Change Manager to support the business to deliver projects.
You work closely with Subject Matter Experts, Business Analysts, Process experts and Change Analysts to achieve outcomes, share skills and knowledge.
You build relationships across VMIA related to learning deliverables as required. You ensure key stakeholders are effectively managed, with the aim of supporting business readiness for Client channels.
You collaborate with colleagues across VMIA teams to bring the best guidance and capability programs to life.
The experience that you bring
You have some experience designing and developing guidance material and capability programs, which may include written guides, training workshops, consulting services, videos, or online tools.
You have strong interpersonal skills to help you navigate stakeholders through complex topics to achieve agreed outcomes.
You can translate process maps and system changes into easily digestible content.
You are able to write/develop engaging and accurate content for a range of formats such as written guides, job aids, fact sheets.
You have strong organisational skills with the ability to prioritise and multitask.
You have strong attention to detail.
We encourage people from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.Please let us know of any accessibility needs to be considered during the recruitment process. Why work with us?
We're known for our incredible culture and sense of community – and an employee value proposition that makes our people proud.
We reward innovation, best practice thinking and collaboration. We're industry leaders in diversity and inclusion, are passionate about gender equality, and encourage and enable our people to bring their whole selves to work.
We were leaders in working flexibly before COVID-19. Now, we operate in a hybrid environment, with a suite of events and activities to connect us even when we're apart. We'll continue to work from where it makes sense to, with flexible arrangements that deliver for our clients and work for our people.
We are a learning organisation, and you can expect to grow, develop, and evolve your professional career at VMIA.
We offer programs, subsidies and leave options to support the wellbeing of our people and invest in their development and growth.
How to applyIf we've sparked your interest, apply now by submitting your CV and cover letter to introduce yourself, demonstrate your suitability for the role and tell us why working at VMIA appeals to you.If you are a VMIA internal applicant, out of courtesy, please notify your current People Leader that you are interested in this role before applying.If you're successful in the first round of screening and shortlisting, you'll be contacted by a member of the Talent Acquisition team who'll guide you through the next steps of our recruitment process.For further information about VMIA, navigate to our careers page https://www.vmia.vic.gov.au/careers.If you have an enquiry or would like to find out more about the role, email Faith Yego, Talent Acquisition Adviser at talentacquisition@vmia.vic.gov.au Other relevant informationPreferred candidates will be required to undertake pre-employment screening including a national police check, probity, and misconduct screening. Additional InformationVMIA is supportive of hybrid working arrangements. Applications close Friday 19th January 2024.