Training And Compliance Officer

• Permanent full-time opportunity based on-site in Ringwood
• Opportunity to grow your Training and Compliance knowledge with a passionate team
• Monetary allowances available

About the Opportunity

Join our team as a Training and Compliance Officer, where you’ll play a pivotal role in delivering training programs for Mobile Road Safety Camera Operators (MRSCO) staff, ensuring compliance with Victoria Police policies and procedures. This training program spans across 12 days and will include both theory and practical components with exams. The successful candidate will need to undergo and pass the training program to become certified.

The compliance aspect of the role will require you to participate in an On Call roster as the On Call Manager, providing support to MRSCOs over the phone. Rostered shifts are Mon-Fri (12am-8am OR 5pm-12am) 3 times per month and one weekend shift (12am-12pm OR 12pm-12am) per month. The On Call component is done off-site where you’ll act, respond, and provide advice in a consistent manner to MRSCOs in line with Serco’s Policies and Procedures.

Responsibilities:

• Developing training collateral and conducting training courses for Camera Operations employees
• Collaborating with the Learning & Compliance team to create resources for the induction and ongoing training of new camera operations staff
• Supporting the delivery of compliant camera sessions by conducting audits and mentoring performance of MRSCOs within the region
• Maintaining and updating documentation including policies, procedures, work instructions, and forms

About you
You’re a motivated and resourceful individual with experience delivering training programs. To be considered for the role, you’ll need to hold or be working towards a Certificate IV in Workplace Training and Assessment.

You’ll also need:

• Valid Victorian Driver’s License
• Knowledge or understanding of government road safety initiatives and current Victorian Road Rules
• Experience in a similar role training small to medium sized groups (10-15 per course)
• Ability to adapt teaching techniques in accordance to individual needs

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac

Why Join Us

• You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
• You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
• We invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!

If you are inspired to make a positive difference, please apply now.
For more information about this job opening, or to have a confidential discussion, please email Vanessa at Vanessa.Ng@serco-ap.com. We do not accept applications via email. Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.