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Form of work
SalaryAbout us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
About the role
Compliance Officers conduct a range of compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair-Trading Act, and other legislation administered by CAV. These inspections will typically include leading compliance checks issued under the State-wide Inspection Program as well as other activities identified by regional intelligence.
Key accountabilities:
- Requiring a degree of judgement, discretion and experience, Compliance Officers undertake more complex inspections of traders as they arise, including where there is a history of previous compliance breaches, or following a complaint of specific breaches.
- Compliance Officers carry out residential tenancy investigations including rental assessments and non-urgent repairs as required.
- Compliance Officers also perform front line dispute resolution, provide business and community education and lead or coordinate CAV campaign initiatives, as well as mentor CAV staff and provide leadership to workforce planning and implementation to ensure strategic priorities are achieved.
About you
To be considered for the role, you must be able to demonstrate:
- Knowledge of, and/or relevant experience in legislative compliance and enforcement activities and CAV relevant legislation, regulations, policies and procedures OR capacity to learn and apply knowledge of all the above, as required.
- Manage aspects of ongoing compliance and education programs under limited direction, identifying opportunities to improve service delivery.
- Be appointed as an Inspector under the Australian Consumer Law and Fair-Trading Act and be delegated as an Inspector under the Residential Tenancies Act. .
Mandatory requirements
- Tertiary qualifications in commerce, business, law, or other related fields will be an advantage.A Certificate IV in Government Investigations or equivalent qualification.
- A current Victorian Driver's Licence is required.
For specific responsibilities please review the attached position description.
This position is only open to applicants with relevant rights to work in Australia.
How to apply
Apply before the advertised closing date 11:59pm on 13th May 2024. All applications should include:
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)
In accordance with the Jobs and Skills Exchange Policy, Victorian Public Service employees are required to apply via the JSE for primary consideration access.
Other relevant information
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.
DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.
