Training And Development Coordinator

Warrah is a disability services provider, based in North West Sydney. Inspired by the philosophy of Rudolf Steiner, Warrah has been offering quality supports and services for adults and children living with disability for over 50 years. Warrah is a vibrant community, enriching the lives of individuals through our broad range of services, which include Supported Independent Living (SIL), Community Support Services (CSS) and Warrah Specialist School. We also have a certified Biodynamic Farm and Farm Shop.  

Position Summary:

The Training and Development Coordinator will assist with the development and implementation of Warrah’s Training and Development strategy, priorities and plans across all Warrah’s services.  This is an internal consulting role with a significant focus on managing organisational learning, training, compliance strategies and continuous improvement through upskilling and enabling management and staff to meet key organisational needs and enhance the quality of service delivery.

Relationships

• Works closely with Service Area Managers, Coordinators and the School’s Principal and Assistant Principal in implementing Training and Development initiatives
• Works collaboratively with HRBP’s and with front line staff in the delivery of Training and Development
• Develops and maintains relationships with external training suppliers

Key Accountabilities and Actions

Training Strategy and Plan

Assist with developing and implementing a Training Strategy and Plan, which includes the following:

• Conduct gap analyses and identify training needs through quality needs analysis
• Coordinate logistics for workshops/training sessions, monitor schedules for training plans and performance reviews and coordinate follow ups on un-met training needs
• Take a proactive approach to the ongoing development of ELMO as a Learning Management System, including training content development, policy updates, quality and compliance training reports.
• Coordinate and deliver on-the-job Training and coaching that is relevant and easy to understand as applied to the day-to-day work environment.
• Assess the effectiveness of training sessions through employee feedback and knowledge retention.
• Liaise with external training providers and educational institutions to identify appropriate external training solutions.
• Analyse training data, reconciling all training completion records, evaluating feedback and producing reports.
• Actively engage in on boarding new team members ensuring they have access to the required information, Training and systems and have completed all mandatory training.

  Quality and Compliance

• Support the People & Culture team and service areas in coaching, mentorship, and auditing activities.
• Explore appropriate recommendations regarding Training and Development systems, policies & processes, risks, and continuous improvement across Warrah’s services.
• Assist with updating and maintaining Training and Development related policies and procedures to comply with latest legislation.
• Liaise with the People & Culture team to support the induction of new staff  and  conduct audits as required from a training perspective.

Contribution to a positive workplace culture

• Actively engage in Warrah’s culture initiatives, such as festivals, cross-organisation activities, team building
• Develop and maintain understanding of customer service across the organisation, taking responsibility for the delivery of work outcomes with efficiency, professionalism and integrity
• Demonstrate Warrah’s values of Community, Integrity, Respect and Excellence (please refer to Warrah’s values behaviour statements)
• Adhere to Warrah’s employment policies and procedures.

Benefits:

• Generous not-for-profit salary packaging, up to $15,900 + $2650 meal & entertainment card
• Work at an organisation awarded the Xref Best Workplace Award in 2023
• A Rudolf Steiner organisation that positively impacts the lives of people with disability
• Professional development and on the job training
• A diverse and inclusive workplace
• Regular community events so that you stay connected and supported
• A 20% staff discount at Warrah’s Biodynamic and Organic Farm Shop
• Bushland campus where you can connect with nature while you work
• Free on-site parking

Skills and Experience

• Tertiary qualifications in a relevant field (Training and Development, , Organisational Management, Human Resources, Certificate IV Training and Assessment)
• Minimum 2 years’ experience in a similar Training & Development role, ideally in the disabilities sector
• End to end experience in training strategy development, including needs analysis, implementation and review 
• Experience working with a Learning Management System, e.g ELMO
• Demonstrated experience in training content development
• Demonstrated ability to facilitate engaging and motivating training sessions both remotely and face to face with the ability to clearly explain information
• Proven experience in coaching Coordinators/Managers to upskill their teams
• Strong organisational and project management skills and excellent time-management skills and the ability to prioritise and manage constantly changing workloads
• Exceptional interpersonal and written and verbal communication skills with sound ability to build and maintain relationships with stakeholders
• Sound knowledge or a willingness to learn the legislative and policy environment for non-for-profit disability service providers
• Advanced Microsoft Office skills
• Working With Children Check, NDIS Worker Clearance Check and Full NSW Driver’s Licence 

At Warrah we offer a diverse and inclusive work environment, competitive salary and other benefits including on-site parking.  

Please apply by sending your cv and cover letter. For further information please email ***********@warrah.org.au.