Company

Department Of Premier & Cabinet TasSee more

addressAddressHobart, TAS
type Form of workFull time
CategoryAdvertising & Marketing

Job description

Having a diverse workforce that represents the wider Tasmanian community is very important to us and we actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, people who may identify as LGBTQI+, and all genders. We recognise the value, unique skills and knowledge that Aboriginal employees bring to the workplace and welcome and encourage applications from Aboriginal people.

We are committed to putting the rights and wellbeing of children and young people at the centre of what we do. We will employ the right people. We will embed a culture of self-reflection and continuous improvement. We will have the courage to change what needs to be changed. We will regularly review our policies and structures through a child and youth safety lens. Our people will be equipped with the skills to recognise and respond to signs of harm. We are growing a culture where everyone takes responsibility, shares information, and speaks up if something doesn’t seem right. Together, we’re creating a place where all children and young people are safe from harm.

We support reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact person listed for this vacancy.

We understand that people have different needs to manage their work and life and to support people we embrace the benefits of flexible working arrangements. Talk to us about how this could work for you.

Period of Appointment

Until 16 April 2025

Hours per fortnight

Up to 73.5 hours - flexible options available. 


Duties

  1. Assist TTC team members with the preparation and delivery of professional development courses and programs including responsibility for the coordination of a centralised workflow across team members and projects.
  2. Responding to inbound email and calls, manage enquiry workflows and resolve customer issues.  Proactively share customer service insights for the purpose of business process, marketing, program and customer experience improvements.
  3. Responsible for daily finance administration including TTC debtor control and for coordinating membership administration.
  4. Maintain record keeping and digital assets including the regular audit and update of electronic information and digital systems.  Ensure consistency and efficiency of business processes through regular process reviews and support implementation of enhanced automation.
  5. Maintain the TTC Procedures Manual ensuring it correctly outlines all procedures relating to TTC operations.
  6. Coordinate and minute a range of meetings including those of the TTC Executive and various inter-agency networks or stakeholder groups.
  7. The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.
Desirable Requirements

Certificate III in Business Administration.

A current driver’s licence.

Download the Statement of Duties and any Associated Documents

 SOD - Training and Events Support Officer (002684).docx 

 SOD - Training and Events Support Officer (002684).pdf 

 Short Application - FAQs.DOCX

 Short Application - FAQs.pdf

How to apply

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

You will be prompted to upload a 1-2 page short application outlining your experience, skills and knowledge as they relate to the Statement of Duties and a resume.  

Please note that we do not require a separate statement addressing the selection criteria.

If you have any difficulty uploading your application, please contact us prior to the closing date on (03) 6270 5*** or (03) 6270 5***.

For more information

Iris Goetzki
Manager, TTC 
************@dpac.tas.gov.au
Phone: (03) 6232 7554

Refer code: 2075897. Department Of Premier & Cabinet Tas - The previous day - 2024-04-19 14:29

Department Of Premier & Cabinet Tas

Hobart, TAS
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