Address Key Responsibilities- Deliver training on IT systems and Technology to Crown Law staff, using a blended model that includes facilitated in-person training, workshops, and online training material.- Design and create online learning content including user guide documents, instructional videos, and eLearning modules.- Draft clear and concise email communications to staff about technology issues.- Identify IT training needs and design and implement training plans and programs.- Manage user accounts and access in IT systems, in compliance with relevant policies and procedures.- Provide client focused desktop, application, and Technology support in a timely manner to resolve IT related issues.- Assist with management and delivery of IT projects, completing tasks relating to change management and providing progress updates as required.- Contribute to a highly performing team, including the development of standards and procedures, knowledge sharing, collaborating with others, and encouraging team development activities.- Identify new and continuous improvement opportunities that support Crown Law's values and contribute to business objectives.- Demonstrate commitment to self-development and participate in professional development activities.
Applications to remain current for 12 months.
Job Ad Reference: QLD/553491/24
Closing Date: Friday, 5 April 2024
