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Form of work
Salary- $36.00 per hour + Super | 12pm-8pm Mon- Fri
- Transport & Logistics | Horsley Park Location
- Reliable transport essential | Career progression available
About the Company
Our client prides themselves on delivering a high-end service, specialising in courier services and international shipping. They are looking for energetic, friendly personalities who love to chat to join their amazing and growing team based in Horsley Park.
About the role
Reporting to the Customer Service Supervisor, you will be required to deliver end-to-end professional Customer Service over the phone and via email. You must be available to work 12 pm-8 pm Monday to Friday.
Your duties will include but are not limited to the following.
- Answering email and phone inquiries promptly.
- Utilising Salesforce to manage cases and email queries from clients and customers.
- Consigning and booking pick-ups and deliveries using an in-house transport tool.
- Willing to meet targets and set goals within the Customer Service space.
About you
The ideal candidate will have exceptional communication and experience working within a team environment. You will have a can-do attitude, be able to perform under high amounts of pressure, and be willing to give it your 100%!
Requirements
- Previous work experience in a call centre, Customer Service or administration role.
- Experience using MS Office applications, Salesforce, or similar systems.
- Team player with exposure to working with large operational teams.
- Excellent communication skills
- Ability to go the extra mile and willingness to commit to your shifts.
- Have a reliable car and driver’s licence, as there is no access to public transport.
Benefits on offer
Our client offers a challenging yet exciting workplace where they encourage you to be the best you can be every day. For the right candidate, they will be able to offer the following:
- An excellent pay rate ($36 per hour) + Super.
- Monday to Friday, ongoing hours.
- Fun and exciting work culture.
- Never-ending career progression within a global company.
About Alexander Appointments
With over 20 years of specialist recruitment support to both the Government and commercial sectors, Alexander Appointments has positioned itself amongst the best service providers in Australia, offering a unique collaborative model that best supports the overall employment process. For more information about us, please visit our website - https://www.alexanderappointments.com.au/
How to apply:
Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.
What next
Applications will be reviewed for this role, and only suitable applicants will be contacted.
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts
