Transport Support Administrator

Transport Support Administrator

• Opportunity to work flexible (2 WFH days) post training & onboarding period
• 9 Months Fixed Term Contract / Secondment
• Yennora Support Office

Welcome to Primary Connect
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.
We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact.
Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.
What you'll experience

• Everything we do is driven by a culture of care for our team, customers, and community.
• We're a team-first organisation. We'll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.
• We offer hybrid working arrangements (up to 3 days a week) after the training period
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Want to know what it's like to have a career with us? Check out this short summary of the career of
What you'll do

• Support the administrative facilitation of new and existing customers within our range of transport services
• Assist with Customer/Carrier/Freight/Rates, invoicing queries, project testings, data cleansing, Annual Rate Review updates, high volumes of rate entry, manual post charges/ one off rates and, act as the SME for Carrier/Vendor queries troubleshooting.
• Effective engagement & communication with internal and external stakeholders so the ability to communicate effectively, grasp new systems and troubleshoot difficult solutions is essential

What you'll bring

• Experience in rate management and/or administrative roles
• Ability to communicate to various stakeholders at all levels across Sales, Customer Service and Operations
• High attention to detail and accuracy
• Able to troubleshoot using a variety of systems (our systems are SAP, TMS, Salesforce)
• Intermediate experience with Microsoft Excel & Word and/or Google
• Ability to prioritise workload in a high-volume environment.

Endless possibilities with Woolworths Group
We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.'
Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality - Workplace Gender Equality Agency.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes #work180 #LI