Travel Consultant (On-Site), Byron Bay

• Travel discounts, health & wellness benefits
• Competitive salary package, training & career progression
• Team social events

Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

Our Travel Consultants represent the TripADeal brand and provide first class customer service in all customer interactions before, during and after the sale.

As the initial point of contact for customer enquiries, this role will be responsible for providing an exceptional level of customer service with a purpose of converting enquiries into sales, seeing travel dreams come true.

Your responsibility is to achieve sales targets and generate revenue through meeting or exceeding expectations of our valued customers.

Reporting to a Team Leader within our highly successful Sales & Service team, we have 2 x Full Time positions available within our inbound and outbound call centre! This is a high volume call-based position, working 100% onsite in our Byron Bay office, located in the industrial estate. Remote and or hybrid arrangements are not available.

Current operating hours are 7 days per week, between 8am to 7pm Monday - Friday and 9am-5pm Saturday and Sunday. You will work a rotating roster including 1 in 3 weekends with two days off mid week. The team also works on public holidays.

• You're a sales guru that thrives off closing a sale because you know you've just made someone's travel dream come true!
• Don't mind admin? Yep, you'll need to be savvy with navigating around various systems in a fast-paced environment
• Have a desire to exceed sales targets
• Your attention to detail is 11/10
• Can get through a high volume of calls with a positive and engaging attitude, then you’ll be a great addition to our fun and vibrant team
• The successful candidate will be required to undergo a Qantas background check

Alternatively, if you think you’ve got the chops, but are seeking training - no worries full training will be provided to all successful candidates.

• Competitive salary package
• Flexible work hours
• Learn, develop and advance your career within TripADeal
• Opportunities to experience our own curated, bucket list holidays through famil’s and educationals
• Fun, casual working environment, where shoes are optional
• Staff travel discounts
• Employee Assistance Program
• $1,040 per annum of subsidised gym memberships
• Regular social get togethers
• Savings and discounts on groceries, electronics and homewares
• Volunteer leave as part of giving back to the local community