Address- Central Bendigo location – Monday – Friday full-time position.
- Salary negotiable dependent on suitability.
- Minimum of two years’ experience in the travel industry is essential.
THE COMPANY
Our client is a leading Bendigo travel agency dedicated to providing exceptional travel experiences for their clients. With a passion for travel and a commitment to customer satisfaction, they offer a wide range of services.
THE ROLE
We are seeking an experienced Travel Consultant to join our client’s dynamic team. The ideal candidate will have a minimum of two years of recent experience in the travel industry, with a strong understanding of booking systems, destination knowledge, and customer service excellence. As a Travel Consultant, you will be responsible for assisting clients with all aspects of their travel plans, including flight reservations, hotel accommodations, transportation, and activities.
RESPONSIBILITIES
- Provide personalised travel recommendations and itineraries based on client's preferences and budget.
- Handle booking inquiries via phone, email, and in-person meetings.
- Utilise booking systems and online resources to research and confirm travel arrangements.
- Coordinate with airlines, hotels, and other travel partners to ensure seamless travel experiences for clients.
- Stay up to date on industry trends, travel advisories, and destination information.
- Provide exceptional customer service before, during, and after travel to address any issues or concerns.
REQUIREMENTS
- Minimum of 2 years of recent experience as a Travel Consultant or in a similar role.
- Strong communication and interpersonal skills.
- Excellent attention to detail and organisational abilities.
- Passion for travel and knowledge of popular destinations, cultures, and attractions.
- Ability to work independently and as part of a team in a fast-paced environment.
Concerned you don’t meet every requirement? If you are excited about this role, but your experience does not align perfectly with the job description, we encourage you to apply anyway. You might still be the right candidate for this or other similar positions we are currently recruiting.
