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SalaryWELCOME TO THE SYDNEY IMPLANT INSTITUTE
We are thrilled to announce a fantastic full-time opportunity within our esteemed practice located in Sydney CBD. As we expand our brand and continue to flourish, we are in search of a dedicated Treatment Coordinator to join our team.
The role of the Treatment Coordinator is pivotal in the experience of our patient's dental journey, as it involves extending a warm welcome to our valued patients upon their arrival, ensuring their readiness for consultations and treatments with our dentists, and taking charge of finalizing treatment plans, or providing assistance, the treatment plans proposed by our dental professionals.
We are seeking individuals who naturally exude optimism, possess a candid and straightforward communication style, exhibit strong determination, and are ready to assume full responsibility. Ideal candidates should be able to showcase exceptional communication and problem-solving skills, maintain a goal-oriented approach, thrive in a self-managed capacity, possess adept skills, and efficiently manage multiple tasks within a bustling environment.
This position is an excellent fit for those aspiring to advance in their career path, transitioning from dental assisting to engaging with patients at a customer service and relationship-oriented level.
The key attributes of our most accomplished Treatment Coordinators include:
- Exceptional communication skills, along with an air of poise and professional demeanor.
- A heightened sense of empathy.
- Self-assured confidence.
- Enthusiastic and optimistic by nature.
- Keen perception and quick-thinking abilities.
- A willingness to embrace coaching and continuously enhance their skills to optimize patient outcomes.
- Being pro-active.
- Being committed and determined.
- Individuals with prior dental experience are preferred.
Your primary responsibilities will include:
- Engaging with new and existing patients to explore treatment alternatives and facilitate payment plans.
- Creating personalized treatment plans, appointments, and finalizing payments.
- Offering information and top-notch customer service to the general public.
- Coordinating patients' treatment journeys, which may involve referrals to specialists and financial institutions.
- Overseeing and enhancing the new patient's experience within our practice.
In return, we are pleased to provide:
- A secure and stable position within a well-established organization.
- A supportive and hard-working environment.
- Opportunities for ongoing professional growth and educational advancements.
- An attractive compensation package, including incentives in addition to a competitive salary.
If you believe you are the dynamic and proactive individual we are looking for, we invite you to join our team and contribute to our mission of providing outstanding dental care.
To express your interest, please contact us by applying. We look forward to hearing from you.
