AddressWe are seeking a mature minded and proactive Administration And Customer Service Officer to join our dynamic and friendly office.
About the company
The company is one of Australia's leading furniture manufacturers and has been successfully serving its clients over 20 years.
This role will involve but not limited to
- Answering phone and email enquiries
- Identify and assess customers’ needs to achieve satisfaction
- General office duties
- Handling after purchase quality issues
- Organize run sheet and bookings service run for technicians
- Service issues diagnosis and resolution
To be suited to this role you will need
- Solid administration experiences
- Sound Customer Service skills and excellent phone manner
- Ability to work on your own initiative
- Effective time management & organisational skills
- Excellent verbal and written communications skills
- Intermediate level computer literate (Microsoft applications)
- A mature and can-do attitude
If you meet the above criteria and would like to be considered for this great opportunity, please submit your resume by selecting APPLY now.
