AddressThe Role
Reporting to the Cluster Manager, this position is responsible for delivering the departments financial targets and company key performance indicators focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed within the department and the retail store as a whole.
Key Responsibilities
- To drive sales and profit ensuring the achievement of all KPI’s as set by the company
- Provide inspirational leadership, training and developing team capability
- Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the department / store
- Effectively manage costs
- Drive a customer centric culture creating a warm and genuine customer service experience
- Adhere to all company behaviours, policies and procedures
The Ideal Candidate will have
- Experience in managing a high sales turnover retail business
- Ability to manage budgets, interpreting financial reports and generating efficient rosters
- Demonstrated experience in managing for profit, with a commercial approach
- A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
- Experience managing the performance, training and development of a medium to large team
- Skills associated with driving productivity with team members
- Ability to build strong relationships with all stakeholders
Why work for us?
- A competitive remuneration package, including incentives
- Seasonal product allowances and generous discounts on all brands products (Country Road, Trenery, Politix, Witchery, Mimco and David Jones) for you and your immediate family
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Us
Trenery is designed for women and men who appreciate the beauty of simple, sophisticated collections that are modern in approach and timeless in style. Designed in Melbourne, Trenery pieces are true staples in any wardrobe—grounded in considered design, traditional craftsmanship, and premium fabrications sourced from around the world.
Trenery is part of Country Road Group, a design-led portfolio of premium brands providing everything needed for a modern lifestyle.
